Subject: Apology for Delayed Refund: Wayne, Michigan Dear [Customer's Name], We hope this letter finds you in good health and spirits. We are writing to deeply apologize for the delay in processing your refund request. At [Company Name], we strive to provide top-notch customer service, and we understand the inconvenience caused by this delay. Wayne, Michigan, known for its vibrant community and rich history, is a city that holds a special place in our hearts. We understand that as a valued customer, it is our responsibility to ensure a smooth and hassle-free experience for you. However, due to unforeseen circumstances, we regretfully inform you that your refund has been delayed. Our dedicated refund processing team has been working tirelessly to rectify this issue promptly. We know how important it is for you to receive your refund in a timely manner, and we assure you that we are doing everything in our power to resolve this matter swiftly. Please accept our sincerest apologies for any frustration or inconvenience this delay may have caused. We genuinely value your business and want to make it right. We are actively reviewing your refund request and working diligently to expedite the process. In the meantime, we kindly request your patience a little while longer. We understand that your time is valuable, and we assure you that this delay is not reflective of the level of service we aim to provide. Rest assured, we are committed to resolving this issue and ensuring that you receive your refund promptly. To compensate for this inconvenience, we would like to offer you a [discount, voucher, or gift] on your next purchase with us. Additionally, our support team is always available to answer any further queries or concerns you may have throughout this process. Once again, we genuinely apologize for the delay in processing your refund. We appreciate your understanding and kindness in this matter. Our team is working diligently to ensure this situation is resolved as soon as possible. Thank you for your continued trust and support in [Company Name]. We value our customers' satisfaction above all else and remain dedicated to serving you better. If you require any further assistance or have any questions, please don't hesitate to contact our customer support team at [customer support phone number]. Warm regards, [Your Name] [Your Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.