Dear [Customer's Name], We hope this letter finds you well. We regret to inform you that we cannot accept the return of the merchandise you purchased from our store after the designated deadline. As per our return policy, all returns must be made within 30 days from the date of purchase. Unfortunately, your request to return the merchandise was made on [Date], well beyond this timeframe. At Allegheny Pennsylvania, we strive to provide exceptional service to our valued customers. This includes ensuring that our return policy is adhered too consistently. We understand that circumstances may arise that prevent timely returns, but in order to maintain fairness and efficiency for all customers, we must enforce our policy uniformly. We kindly ask that you review our return policy, which was clearly stated on your purchase receipt and is also available on our website. It states that all returns must be made within 30 days of the original purchase date, and unfortunately, no exceptions can be made beyond this timeframe. Rest assured that we remain committed to our customers' satisfaction and are willing to assist you in any other way possible. If you have any further concerns or inquiries regarding this matter, please do not hesitate to contact our customer support team at [Customer Support Number] or [Customer Support Email]. Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding in this matter. We look forward to serving you in the future and maintaining our strong relationship as esteemed customers of Allegheny Pennsylvania. Thank you for your understanding. Sincerely, [Your Name] [Your Title] [Allegheny Pennsylvania]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.