Subject: Notice of Refusal to Accept Late Return of Merchandise — Hennepin, Minnesota [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Dear [Customer's Name], I hope this letter finds you well. We appreciate your recent purchase from our store and value your patronage as a customer. However, we regret to inform you that we are unable to accept the late return of merchandise in accordance with our return policy. [Optional Paragraph: Briefly mention the return policy and its terms, such as the time frame for returns, conditions for accepting returns, or any limitations.] For your convenience, we have thoroughly outlined our reasons below: 1. Late Return: Our policy clearly states that returns must be made within [insert number of days] days from the date of purchase. Unfortunately, we cannot accommodate your request as the return was received after the specified timeframe. 2. Compliance with Policy: In order to ensure fairness to all our customers, we strictly adhere to our return policy. Making exceptions for late returns would undermine the integrity of our policy and create inconsistencies in our operations. 3. Inventory Management: Accepting late returns poses challenges in terms of inventory management. Our stock is continuously updated to meet the demands of our valued customers. Allowing returns beyond the specified timeframe could disrupt our inventory calculations and impact future sales. While we understand that unforeseen circumstances may sometimes arise, it is important to note that adhering to our return policy is the only way we can uphold fairness and consistency for all our customers. We acknowledge any inconvenience this may cause and recommend considering alternative options, such as regifting the item, reselling it, or donating it to a charitable organization. Please note that this decision is final, and we kindly request your understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [phone number] or [email address]. Our team is readily available to assist you in any way possible. Thank you for your cooperation and continued support. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.