This form is a generic example that may be referred to when preparing such a form for your particular state. It is for illustrative purposes only. Local laws should be consulted to determine any specific requirements for such a form in a particular jurisdiction.
Middlesex Massachusetts Online Return and Exchange Policy for Purchases and Gifts: At Middlesex Massachusetts, we strive to ensure customer satisfaction with every purchase made online. We understand that sometimes returns or exchanges may become necessary, and for that reason, we have devised a comprehensive return and exchange policy to accommodate our customers' needs. Our online return and exchange policy applies to both purchases and gifts, ensuring a hassle-free experience for everyone. For Purchases: Our return and exchange policy for purchases allows customers to return or exchange items within 30 days of the original purchase date. The following conditions apply: 1. The item must be in its original condition, unworn, and with all tags still attached. 2. Proof of purchase, such as the original receipt or order confirmation email, must be provided. 3. All return shipping costs are the responsibility of the customer unless the item received was defective or damaged. To initiate a return or exchange for a purchase, customers can follow these steps: 1. Contact our customer service team via email or phone to request a return authorization number (RMA). 2. Properly package the item(s) being returned, ensuring they are well-protected to prevent any damage during transit. 3. Include the RMA number, a copy of the original receipt, and any additional relevant information inside the package. 4. Ship the package back to the provided return address using a traceable shipping method. 5. Once the returned item(s) are received and inspected, a refund or exchange will be processed within 5 business days. For Gifts: We understand that gift recipients might require exchanges or returns as well. Thus, we offer a separate policy for gift items. Gift recipients can exchange their items hassle-free within 30 days from the date of receipt. Here are the essential guidelines: 1. The item must be in its original condition, unworn, and with all tags still attached. 2. Proof of purchase, such as a gift receipt or evidence of the original order, must be provided. 3. Return shipping costs are the responsibility of the gift recipient unless the item received was defective or damaged. To make a gift return or exchange, recipients can follow these steps: 1. Contact our customer service team via email or phone to inform them about the return or exchange. 2. Provide the necessary information, including the gift recipient's name, the original purchaser's name, and any relevant order details. 3. Obtain a return authorization number (RMA) from our customer service team. 4. Prepare the item(s) for return, making sure they are well-packaged to avoid damage during transit. 5. Include the RMA number, a copy of the gift receipt, or any other relevant documentation within the package. 6. Ship the package to the assigned return address using a traceable shipping method. 7. Once the returned item(s) are received and inspected, a refund or exchange will be processed within 5 business days. By providing a clear and flexible return and exchange policy for both purchases and gifts, Middlesex Massachusetts aims to deliver exceptional customer service and ensure customer satisfaction throughout the shopping experience.Middlesex Massachusetts Online Return and Exchange Policy for Purchases and Gifts: At Middlesex Massachusetts, we strive to ensure customer satisfaction with every purchase made online. We understand that sometimes returns or exchanges may become necessary, and for that reason, we have devised a comprehensive return and exchange policy to accommodate our customers' needs. Our online return and exchange policy applies to both purchases and gifts, ensuring a hassle-free experience for everyone. For Purchases: Our return and exchange policy for purchases allows customers to return or exchange items within 30 days of the original purchase date. The following conditions apply: 1. The item must be in its original condition, unworn, and with all tags still attached. 2. Proof of purchase, such as the original receipt or order confirmation email, must be provided. 3. All return shipping costs are the responsibility of the customer unless the item received was defective or damaged. To initiate a return or exchange for a purchase, customers can follow these steps: 1. Contact our customer service team via email or phone to request a return authorization number (RMA). 2. Properly package the item(s) being returned, ensuring they are well-protected to prevent any damage during transit. 3. Include the RMA number, a copy of the original receipt, and any additional relevant information inside the package. 4. Ship the package back to the provided return address using a traceable shipping method. 5. Once the returned item(s) are received and inspected, a refund or exchange will be processed within 5 business days. For Gifts: We understand that gift recipients might require exchanges or returns as well. Thus, we offer a separate policy for gift items. Gift recipients can exchange their items hassle-free within 30 days from the date of receipt. Here are the essential guidelines: 1. The item must be in its original condition, unworn, and with all tags still attached. 2. Proof of purchase, such as a gift receipt or evidence of the original order, must be provided. 3. Return shipping costs are the responsibility of the gift recipient unless the item received was defective or damaged. To make a gift return or exchange, recipients can follow these steps: 1. Contact our customer service team via email or phone to inform them about the return or exchange. 2. Provide the necessary information, including the gift recipient's name, the original purchaser's name, and any relevant order details. 3. Obtain a return authorization number (RMA) from our customer service team. 4. Prepare the item(s) for return, making sure they are well-packaged to avoid damage during transit. 5. Include the RMA number, a copy of the gift receipt, or any other relevant documentation within the package. 6. Ship the package to the assigned return address using a traceable shipping method. 7. Once the returned item(s) are received and inspected, a refund or exchange will be processed within 5 business days. By providing a clear and flexible return and exchange policy for both purchases and gifts, Middlesex Massachusetts aims to deliver exceptional customer service and ensure customer satisfaction throughout the shopping experience.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.
