Subject: Notice of Disputed Balance — Dallas, Texas Dear [Sender's Name], I hope this letter finds you well. I am writing to bring your attention to a disputed balance that we have noticed in our accounts. We believe there is an inconsistency in the payment records, which has led to the outstanding balance mentioned below for services rendered in Dallas, Texas. We kindly request your immediate assistance in resolving this matter. Account Details: — Account Holder's Name: [Account Holder's Name] — Account Number: [Account Number— - Outstanding Balance: [Dollar Amount] We have thoroughly reviewed our records and have identified a discrepancy between the agreed-upon terms and the transactions recorded in our system. Our records indicate that we have made full or partial payments for the services provided. However, the outstanding balance mentioned above suggests otherwise. To ensure accurate and fair billing, we kindly request that you provide us with detailed documentation supporting the outstanding balance claimed. This may include invoices, payment receipts, or any other relevant documentation that can help clarify our records. We request that you address this matter promptly to avoid any complications or misunderstandings. Upon receiving the necessary documentation, we will conduct another review of our records and compare them to what has been provided. We aim to resolve this dispute amicably and promptly while maintaining a good business relationship between our companies. In the event that we are unable to reach an agreement within thirty (30) days from the date of this notice, we may have to escalate this matter through legal means to protect our rights as well as your reputation. However, we believe that mutual cooperation and open communication will lead to a satisfactory resolution without resorting to such measures. We request a written response from you within fifteen (15) business days from the date of this letter. Kindly address your response to the contact details mentioned below: [Your Name] [Your Title/Position] [Your Company Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address] We appreciate your attention to this matter and look forward to resolving the disputed balance promptly. Thank you for your cooperation. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.