Subject: [Your Name]: Notice of Disputed Balance [Your Name] [Your Address] [City, State, ZIP code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to formally dispute the balance stated on my [account number] in regard to [type of service, e.g., credit card, utility, medical bill] provided by [company name]. Upon reviewing my records, I have noticed a discrepancy between the balance claimed by your company and the amount I believe I owe. I value our business relationship and would like to resolve this matter in a fair and amicable manner. Therefore, I kindly request your assistance in clarifying the details regarding the disputed balance. To aid in resolving this discrepancy, I have taken the following steps: 1. First, I have thoroughly reviewed my account statements, invoices, and payment history, ensuring accuracy in my records. 2. I have conducted a careful examination of the charges and fees associated with my account to identify any potential errors or irregularities. 3. I have compared my personal records with the statements received from your company to pinpoint the discrepancy, if any. Based on my diligent examination, I have identified the following discrepancies in the balance stated on my account: 1. [Describe the specific charges or payments that you believe are incorrect or misrepresented]. 2. [If applicable, provide any supporting documentation or evidence that substantiates your claim]. To expedite the resolution process, I kindly request that you promptly investigate the disputed balance on my account. I implore you to provide me with a detailed statement that clearly explains how the balance was calculated and highlights the specific charges or fees that contribute to it. I believe that open communication and transparency will help us reach a mutual understanding and resolve this issue effectively. Until this matter is resolved, I kindly request that you refrain from reporting the disputed balance to any credit reporting agencies or imposing any penalties or late fees. I sincerely hope we can reach a resolution without any further complications. Furthermore, it is important to note that as a consumer, I have rights protected under the Fair Credit Billing Act and other relevant consumer protection laws. I sincerely hope that this situation can be resolved amicably and that we can maintain a positive working relationship moving forward. I anticipate hearing from you within [mention a reasonable timeframe, e.g., 30 days] from the date of this letter. Please direct all correspondence regarding this disputed balance to the above-mentioned address or email. I would greatly appreciate your attention to this matter so that we can resolve it in a timely manner. Thank you for your understanding and cooperation. I remain optimistic that we can resolve this discrepancy promptly and maintain a positive business relationship. I look forward to receiving your prompt response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.