[Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip] Subject: Disputed Balance Notice for Account #[Account Number] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring attention to an error in regard to the outstanding balance on my account #[Account Number]. Upon reviewing my account statement, I have identified an inaccurate balance that needs immediate resolution. Firstly, I want to emphasize my satisfaction with the overall services provided by your esteemed organization. However, I believe an oversight might have occurred in the billing department, leading to the incorrect balance. I have attached a copy of the disputed invoice for your reference. As per my records, the disputed amount is [disputed Amount]. I kindly request a thorough investigation into this matter to rectify the discrepancy promptly. I understand that mistakes can happen, and I trust in your commitment to maintaining accurate billing records. To facilitate a timely resolution, I would appreciate receiving the following information and documentation from your end: 1. A detailed breakdown of the disputed balance, highlighting the specific charges and any supporting documentation. 2. An explanation of how the error occurred and a timeline for its rectification. 3. Confirmation of immediate action taken to prevent any negative impact on my credit score or any additional collection efforts during the resolution process. 4. A written acknowledgement of receipt of this dispute letter within 10 business days. I kindly request that any collection activities or attempts to contact me regarding the disputed balance be suspended until this matter is resolved. Please understand that I am not refusing to pay any valid amounts owed, but simply seeking clarification and resolution for the disputed charges. I would appreciate your prompt attention to this matter and a written response within 30 days of receiving this letter. Failure to do so may compel me to seek further action to protect my rights and creditworthiness under applicable consumer protection laws. Please be aware that I am keeping meticulous records of all correspondences and documentation related to this dispute, which will be used if necessary to support my claims. Thank you for your immediate attention to this matter, and I hope for a swift resolution that preserves our good business relationship. I look forward to receiving your written response at your earliest convenience. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.