[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Disputed Bill regarding [Invoice/Account Number] Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to bring to your attention an issue that has recently come to my notice. I have received a bill statement from your esteemed organization dated [Date of Bill]. However, upon careful examination and analysis of the charges mentioned, I have identified discrepancies that I believe warrant immediate attention and rectification. First and foremost, I want to express my appreciation for the services provided by your company thus far. As a reputable organization in the heart of Chicago, Illinois, your commitment to excellence has always been evident. However, the bill I received seems to contain errors and overcharges that require clarification. The primary cause of concern relates to [specific charge or service], which is inaccurately billed at the amount of [amount mentioned on the bill]. According to our previous communication and the agreed-upon terms, the correct amount should have been [correct amount]. This discrepancy represents a significant difference that raises doubts about the accuracy and integrity of the overall billing statement. Furthermore, upon reviewing the details of the bill, I noticed several additional charges that were never discussed, authorized, or provided. These charges include [specify additional charges]. As a conscientious consumer, I expect transparency and accountability in all financial matters, and I trust that your organization holds the same values. In light of these discrepancies, I kindly request that you thoroughly investigate the matter and provide a detailed breakdown of the charges in question. Additionally, I request an immediate adjustment to my account, rectifying the errors and overcharges outlined above. It is of utmost importance to resolve this matter promptly, ensuring the accuracy and fairness of the billed amount. I have always valued my association with your respected organization, and I believe that an amicable resolution to this dispute can be achieved through open communication and transparency. I look forward to your prompt response and a satisfactory resolution to this matter within [set a reasonable timeframe, e.g., 14 days] of receiving this letter. Please find enclosed copies of all relevant documents and supporting evidence, including previous correspondence and agreements, to assist in your investigation. If there is a need for further clarification or additional information from my end, please do not hesitate to reach me at the provided contact details. Thank you for your attention to this matter, and I trust that your swift action will restore my confidence in your company's commitment to customer satisfaction and fair billing practices. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.