Dear [Company Name], I am writing to dispute a bill that I recently received from your organization. I believe there has been an error, and I would like to provide detailed information regarding the disputed charges. Firstly, I would like to mention that I am a resident of Fulton, Georgia, and have been a loyal customer of your company for the past [number of years/months]. While I have always been satisfied with your services, the current situation has left me disappointed. Upon examining the bill I received on [date], I noticed several discrepancies that I would like to address. The first issue relates to the charges for [specific service/item]. According to my records and previous invoices, the amount listed on the bill is significantly higher than what was agreed upon. Additionally, I also noticed an unexpected fee labeled as [specific fee] on the bill. This fee was never mentioned or discussed during the initial agreement or subsequent communications. I would appreciate a detailed explanation of this fee and its validity. I understand that mistakes can happen, and I would like to resolve this matter amicably. Therefore, I kindly request you to review my account and rectify the disputed charges accordingly. It is crucial to me that our long-standing customer relationship is upheld and maintained. In order to expedite the resolution process, I have enclosed copies of previous invoices, service agreements, and any other relevant documentation that will support my claim. I believe these documents will clearly demonstrate that the disputed charges are inaccurate and unjustified. Please treat this letter as an official notice of dispute and conduct a thorough investigation into this matter. As per my rights, I expect a prompt response within [number of days] from the date of receiving this letter. Rest assured that if this matter remains unresolved, I will have no choice but to consider other means to rectify the situation, including seeking legal advice or filing a complaint with the appropriate authorities. Thank you for your immediate attention to this matter. I trust that your commitment to customer satisfaction will prevail, and the disputed charges will be corrected accordingly. I look forward to a prompt resolution, restoring our once-flourishing business relationship. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.