Subject: Disputed Bill — Request foResolutionio— - [Your Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address a concern regarding a billing discrepancy involving [Company Name]. I have recently received the invoice [#XXXIX] dated [Invoice Date] for the amount of [amount] concerning the [product/service] provided by your company. Upon careful review, I have identified a significant error, and I am disputing the charges. Firstly, I want to express my appreciation for the [product/service] that your company has provided, as it has been beneficial to me. However, the billing in question does not align with the agreed-upon terms and pricing we initially discussed, as well as the documented contractual agreement. To provide clarity and facilitate resolution, I would like to outline the specific discrepancies that I have identified: 1. Incorrect Pricing: The unit cost mentioned in the invoice does not correspond to the original quoted price we agreed upon during our negotiations. I kindly request that you revise the charges to reflect the agreed-upon pricing. 2. Unaccounted Discounts: During our discussions, we negotiated certain discounts, bonuses, or promotional offers that have not been factored into the final invoice. I kindly request that you reconsider these discounts and adjust the bill accordingly. 3. Overcharged/Undelivered Items: Upon reviewing the detailed breakdown of the invoice, I noticed that I have been billed for products or services that were not delivered or used. To ensure accuracy, I would appreciate a thorough review of the charges and a revised invoice reflecting only the items received or utilized. I believe that this disputed bill can be resolved amicably and in a timely manner. I kindly request you to investigate the matter promptly and provide me with a revised invoice that accurately reflects the terms we agreed upon. It is essential to address this issue expediently to maintain a healthy business relationship and uphold the trust we have established. I kindly request a written response within [mention reasonable timeframe, e.g., 10 business days] to acknowledge the receipt of this letter and outline the steps you plan to take to resolve this dispute. If necessary, I am willing to provide any supporting documentation or discuss the matter further to reach a satisfactory resolution. Thank you for your attention to this matter. I look forward to a prompt response and the successful resolution of this dispute. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.