Subject: Regretful Denial of Request for Additional Discount Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We sincerely appreciate your continued support and loyalty to our products/services at [Your Company Name]. Your satisfaction is of utmost importance to us, and we always strive to offer the best prices possible. After careful consideration, we have thoroughly reviewed your recent request for an additional discount on the [product/service] you purchased [date of purchase]. However, we regretfully inform you that we are unable to fulfill your request at this time. Please understand that at [Your Company Name], we aim to maintain fairness and consistency in pricing across all our valued customers. Our pricing strategy is strategically devised to offer competitive and affordable rates without compromising on the quality of our products/services. This allows us to provide optimum value to all our clients without any bias. While we understand that everyone is seeking cost-effective options, we assure you that the current price of the [product/service] accurately reflects its value, quality, and the level of service we provide. We have carefully assessed our pricing structure to ensure it matches industry standards while offering a competitive edge in the market. Nevertheless, we want to express our gratitude for your loyalty and your suggestion. We value your feedback and assure you that it will be taken into consideration during future pricing evaluations. Rest assured that we constantly strive to refine our offerings to better cater to your needs and provide you with excellent value for your investment. We genuinely value your patronage and want to reiterate our commitment to your utmost satisfaction. We firmly believe that the quality and reliability of our products/services, combined with our exceptional customer service, are worth the investment and provide a superior experience compared to other options in the market. In the meantime, we encourage you to explore other benefits and promotions that we periodically introduce to ensure that our valued customers receive the best value for their money. We believe these opportunities can further enhance your experience with [Your Company Name]. Once again, we appreciate your understanding, and we assure you of our unwavering dedication to serving you with exceptional products/services. Should you have any further inquiries or need assistance with any other matter, please do not hesitate to reach out to our dedicated customer service team ā they will be delighted to assist you. Thank you for choosing [Your Company Name] as your preferred provider, and we look forward to serving you again in the future. Warm regards, [Your Name] [Your Title/Position] [Your Company Name] [Your Contact Information]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.