[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Subject: Denial of Request for Quarterly Billing Dear [Customer Name], I hope this letter finds you well. I am writing in response to your recent request to change your billing cycle from monthly to quarterly. After carefully considering your request, we regret to inform you that we are unable to grant this change at this time. At [Company Name], we value and prioritize customer satisfaction. However, in this particular case, our quarterly billing option is exclusively available for high-volume customers or upon special arrangement. Since your account does not meet the criteria for eligibility, we must regrettably decline your request for a change in billing frequency. Although we understand your desire for a longer billing cycle for convenience purposes, our monthly billing cycle ensures accurate and prompt invoicing, making it easier for you to manage your payments and maintain a clear financial record. Furthermore, our monthly billing system allows us to promptly address any issues or concerns that may arise during the billing period, enabling us to provide you with timely customer support. We encourage you to reach out to our dedicated customer service team if you require any assistance or have any questions regarding your billing. They are available during regular business hours and will be more than happy to address any concerns you may have. We value your business and appreciate your understanding in this matter. It is our commitment to provide you with exceptional service and meet your needs as best we can. We believe that maintaining our current monthly billing cycle will be in the best interest of both parties moving forward. Thank you for your understanding, and we assure you that we will continue to provide you with the outstanding service you have come to expect from us. We look forward to serving you in the future. If you require any further assistance, please do not hesitate to contact our customer support team at [Customer Support Phone Number] or [Customer Support Email Address]. Sincerely, [Your Name] [Your Title] [Company Name] [Company Address] [City, State, ZIP] [Phone Number] [Email Address] Keywords: denial of request, quarterly billing, request rejection, monthly billing cycle, high-volume customers, eligibility criteria, inconvenience, customer satisfaction, billing frequency, customer support, financial record, exceptional service.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.