[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Denial of Request for Quarterly Billing Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to you today in response to your recent request for a change in billing frequency from monthly to quarterly. After careful consideration of your request, I regret to inform you that we are unable to accommodate your desired change at this time. At [Your Company Name], we strive to provide our valued clients with the utmost satisfaction in terms of convenience and flexibility. However, our billing system is designed to efficiently manage monthly billing cycles, as it allows us to maintain accurate records and promptly address any issues that may arise. Switching to a quarterly billing system would not align with our current processes and may lead to inefficiencies and potential delays in addressing your billing needs. We understand that your intention for requesting quarterly billing may stem from a desire for reduced administrative efforts and streamlined account management. To address these concerns, I would like to remind you that we offer a variety of alternative solutions that would cater to your convenience without disrupting our existing billing practices. Firstly, our online customer portal provides a user-friendly platform where you can easily manage your account statements, access payment history, and make inquiries regarding any billing concerns. This online system ensures swift and seamless communication between us, saving you valuable time and effort. Additionally, our customer service representatives are always available to provide personalized assistance and guidance regarding your billing needs. Whether you require a detailed account summary or clarification on specific charges, our team will be more than happy to support you throughout the process. While we understand that this may not be the response you were hoping for, we assure you that we have carefully evaluated your request. Our commitment to providing efficient and reliable services remains unchanged, and we believe that adhering to our monthly billing system is the most suitable solution. We genuinely value your business and appreciate your understanding in this matter. Should you have any further inquiries or require clarification, please do not hesitate to contact our customer service department at [Phone Number] or [Email Address]. Thank you for your continued support. We look forward to serving you in the best possible manner. Yours sincerely, [Your Name] [Your Job Title] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.