[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization] [Address] [City, State, ZIP Code] Subject: Denial of Request for Quarterly Billing Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to address your recent request for quarterly billing for the services provided by our company. After careful consideration and review of your request, we regret to inform you that we are unable to fulfill your request for the following reasons: 1. Insufficient Client History: As per our company policy, quarterly billing is only available to clients with a minimum of [x] years of proven business history. Unfortunately, your organization does not meet this requirement at the present time. 2. Financial Constraints: Provision of quarterly billing entails additional administrative costs and potential credit risks. Based on our assessment of the financial standing and risk factors associated with your organization, we are unable to offer quarterly billing options at this time. 3. Resources Allocation: Since our billing department is already inundated with existing responsibilities, incorporating a new billing schedule could lead to disruptions and challenges in maintaining efficient operations. Therefore, we are unable to commit to quarterly billing due to limitations in our current resources. We understand that this decision may not align with your expectations, but it has been made after careful evaluation of our policies and limitations. We assure you that we value your business immensely and are committed to providing you with exceptional service. As an alternate solution, we would like to propose the following options to ensure a smooth and convenient billing process: 1. Monthly Billing: Our standard monthly billing is the most common option utilized by the majority of our clients. This enables timely invoicing and payment processing, minimizing any potential inconveniences. 2. Bi-Annual Billing: For clients who can demonstrate a reliable payment history and satisfactory credit standing, we are open to offering a bi-annual billing option. This provides a balance between the convenience of quarterly billing and our company's financial constraints. We kindly request that you select one of the above options and inform us of your preference within [x] business days from the receipt of this letter. Our team is available to discuss any questions or concerns you may have regarding the available alternatives or to provide clarification on any aspect of our decision. We sincerely apologize for any inconvenience caused by our inability to fulfill your initial request. We value you as a valuable client and hope that you will consider the available alternatives to continue our successful business relationship. Thank you for your understanding and continued support. We look forward to your prompt response. Yours sincerely, [Your Name] [Your Position] [Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.