Dear [Customer], We regret to inform you that due to unforeseen circumstances, we are currently unable to fulfill your recent order for [product/service]. We sincerely apologize for any inconvenience this may have caused you. In the vibrant borough of Bronx, New York, known as the northernmost of the city's five boroughs, there is a rich history and diverse culture that define its essence. The Bronx is home to approximately 1.4 million residents, making it the fourth-most populous county in the state. With its unique blend of neighborhoods, iconic landmarks, and bustling commercial areas, this borough holds a special place in the hearts of its inhabitants. Sadly, we find ourselves facing unavoidable challenges that prevent us from fulfilling your order promptly. Despite our best efforts, we currently do not have the capacity to meet the high demand for our products/services. This unexpected situation has left us unable to serve you as efficiently as we strive to do. We understand that our failure to deliver your order in a timely manner is frustrating, and we deeply regret any inconveniences caused. Our team is working diligently to address these issues and resolve them as swiftly as possible to avoid any further delays. Please rest assured that we are actively taking steps to rectify the situation. Our primary goal is to resume our normal operations and fulfill all pending orders, including yours, at the earliest opportunity. We are diligently exploring alternative solutions, such as increasing production capacity, sourcing additional inventory, and streamlining our supply chain management processes. We value you as a valued customer and want to assure you that this is a temporary setback. Furthermore, we appreciate your patience and understanding during these challenging times. Our team is committed to providing exceptional service, and we are determined to regain your trust and confidence. Should you wish to discuss this matter further or have any concerns, please do not hesitate to contact our customer support team at [phone number] or [email address]. We are here to assist you and address any questions you may have. Once again, we sincerely apologize for any inconvenience caused by the delay in fulfilling your order. We genuinely appreciate your continued support and loyalty. Thank you for your understanding, and we look forward to serving you in the near future. Warm regards, [Your Name] [Your Title/Position] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.