Subject: Request for Return of Product on Free Trial ā Allegheny, Pennsylvania Dear [Company Name], I hope this letter finds you well. I am writing to request the return of a product that I had ordered on a free trial basis. I am a resident of Allegheny, Pennsylvania, and I availed your offer to try out your product. Furthermore, I recently received your [product name], which I have been using for the past few days. While I appreciate the opportunity to test it, I regret to inform you that I am not entirely satisfied with its performance. Therefore, I would like to return the product and terminate any associated agreements or charges. I have carefully followed the terms and conditions of the free trial period, ensuring that the product is in its original condition and packaging. It is my understanding that your company offers a return policy for dissatisfied customers, and I would like to exercise this option. To streamline the return process, I kindly request guidance from your customer support team. It would be immensely helpful if you can provide me with a Return Merchandise Authorization (RMA) number and instructions on how to proceed. Additionally, please let me know if there are any return shipping fees that I am responsible for, as well as the address to which I should send back the product. Moreover, I would greatly appreciate it if you could confirm in writing that all future charges and agreements tied to the free trial have been terminated, ensuring that my credit card will not be charged any further. In order to assist you with processing my request promptly, please find the relevant details below: ā Name: [Your Nameā - Address: [Your Complete Address] ā Contact Number: [Your Phone Numberā - Email: [Your Email Address] ā Order Number: [Order/Reference Number] ā Product Name: [Product Nameā - Date of Receipt: [Date of Receiving the Product] I kindly request that you acknowledge the receipt of this letter promptly and provide me with the necessary details for the return and cancellation process. I trust that your company values its customers' satisfaction and will handle this matter efficiently. Thank you for your attention to this matter. I look forward to resolving it in a timely manner. Please feel free to contact me if any additional information is required from my end. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.