Dear [Customer Service], I am writing to inquire about the return process for the product I recently received on a free trial offer. I would like to return the product as it did not meet my expectations, and I am not interested in purchasing it. I understand that the terms and conditions of the free trial stated that I would be responsible for returning the product if I'm not satisfied. Therefore, I kindly request guidance on the return process and any associated costs. I have enclosed a copy of the invoice and proof of purchase for your reference. Please note that the product is still in its original packaging and has not been used. I hope this will expedite the return process. Furthermore, I would appreciate it if you could confirm whether I am eligible for a full refund, including any shipping or handling charges incurred during the trial period. For your convenience, I have provided my contact information below: Name: [Your Name] Address: [Your Address] City: [Your City] State: [Your State] Zip code: [Your Zip code] Phone number: [Your Phone number] Email address: [Your Email] Please inform me of the return process promptly so that I can send the product back within the specified time frame. I would appreciate a confirmation email once the return has been processed, along with an estimated timeframe in which I can expect the refund. Thank you for your attention to this matter. I trust that this return process will be handled efficiently, and I look forward to your prompt response. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.