[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Address] [City, State, ZIP Code] Subject: Return of Product on Free Trial ā Request for Refund Dear [Company Name], I am writing to request a return and refund for the [Product Name] that I recently received as part of a free trial offer. I am a resident of Contra Costa, California, and I would like to exercise my rights as a consumer under the applicable laws and regulations. I followed the terms and conditions provided during the trial period and have decided that this product does not meet my expectations. Thus, I would like to return it and receive a full refund. I have enclosed the original packaging along with the product, as per your return policy. To provide you with the necessary details for processing my refund, I have included the following information: 1. Order Number: [Order Number] 2. Product Name: [Product Name] 3. Date of Purchase: [Date of Purchase] 4. Trial Period Start Date: [Trial Period Start Date] 5. Trial Period End Date: [Trial Period End Date] As a consumer in Contra Costa, California, I am aware of my rights and legal entitlements in terms of receiving accurate and transparent information from businesses. It is my understanding that as per California state laws, I have the right to return a product received through a free trial offer within the specified trial period. Moreover, I expect a prompt refund, as stipulated by law. I kindly request that you process the refund within [number of business days] days of receiving this letter. If there are any specific refund procedures or forms that I should complete, please provide them to me at the address mentioned above or via email. I would appreciate your confirmation of receiving this letter and providing a tracking number for the returned product. Additionally, please let me know the expected timelines for the refund process. Thank you in advance for your prompt attention to this matter. Should you have any questions or require further information, please do not hesitate to contact me at the provided phone number or email address. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.