Sample Letter for Return of Product on Free Trial — Dallas Texas Edition [Your Name] [Your Address] [City, State, ZIP Code] [Date] [Business Name] [Business Address] [City, State, ZIP Code] Subject: Request for Return of [Product Name] Dear [Business Name], I hope this letter finds you well. I am writing to request the return of the [Product Name] that I purchased from your company as part of a free trial offer. I am located in Dallas, Texas and would like to initiate the return process as per your company's return policy. Furthermore, I recently took advantage of your free trial promotion and received the [Product Name] on [Date Received]. However, after thoroughly testing and considering the usage of the product, I have decided that it does not meet my needs and expectations. Therefore, I am requesting to return it within the given trial period. As stated in your terms and conditions for the free trial offer, I understand that I am responsible for returning the product in its original condition and packaging. I have ensured that the [Product Name] is carefully repackaged and is in perfect condition for return. To expedite the return process, I kindly request you to provide me with a return merchandise authorization (RMA) number and any specific instructions or documents that need to accompany the return. Additionally, please let me know the preferred carrier and shipping address to which I should return the product. I have attached a copy of the original receipt, which serves as proof of purchase during the trial period. Kindly process the return promptly to ensure a smooth and hassle-free experience for both parties. Upon successful return, I kindly request a refund of any charged amounts, including shipping fees, if applicable. Should you have any questions or require further information, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I am available at your convenience. Thank you for your understanding and prompt attention to this matter. I appreciate your dedication to customer satisfaction and look forward to a positive resolution. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.