[Your Name] [Your Address] [City, State, ZIP] [Date] [Company Name] [Address] [City, State, ZIP] Subject: Request for Return of Product on Free Trial Dear Customer Service, I am writing this letter to inform you that I wish to return [product name] that I received as part of a free trial offer. I have given the product a thorough evaluation but unfortunately, I have decided that it does not meet my expectations and does not fulfill my needs. I understand that the terms of the free trial state that I am responsible for returning the product within a specific timeframe to avoid being charged for the full purchase price. Therefore, I kindly request guidance on the return process and any associated conditions or fees. For your reference, I have included all the necessary details related to my trial period and purchase below: — Name: [Your Full Name— - Trial Start Date: [Date] — Trial End Date: [Date— - Trial Period Length: [Number of days] — Product Model or Serial Number: [If applicable] — Order Confirmation Number: [If applicable] I would appreciate it if you could confirm the most convenient method of returning the product. Kindly provide instructions, including any return shipping labels or documentation I may need. Additionally, please clarify any restocking or processing fees that might apply. As required by law, I request that you process the refund for the full amount I have paid, minus any applicable fees, as soon as you receive the returned product. I expect to receive a written confirmation of the refund and the amount credited to my account. Please consider this letter as my official notice of returning the product within the trial period. I will promptly ship the item back to your designated address as soon as I receive the necessary details from you. Thank you for your attention to this matter. I trust you will handle this return request promptly and efficiently. Should you require any further information or have any questions, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I look forward to a smooth resolution and a prompt refund. I appreciate your understanding and cooperation in this matter. Sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.