Subject: Riverside California Sample Letter for Return of Product on Free Trial Dear [Company's Name], I am writing to request the return of a product that I recently purchased on a free trial offer from your company. I am a resident of Riverside, California, [include your address]. On [date], I received [product name] as part of a free trial promotion. While I appreciate the opportunity to try out your product, I regret to inform you that it did not meet my expectations. Therefore, I would like to exercise my right to cancel the trial and return the product for a refund in accordance with your company's return policy. As per the terms and conditions mentioned in your free trial offer, it specifies that I have a certain number of days to evaluate the product before being charged. During this trial period, I carefully examined the [product name] and unfortunately, it did not perform according to my expectations and needs. To ensure a smooth return process, I kindly request your guidance on the following steps for returning the product: 1. Return Authorization: Please provide me with a return authorization number to be included with the returned product. This number helps in identifying the product and ensures a seamless return process. 2. Packaging: I will carefully repackage the product in its original packaging to prevent any damage during transit. Kindly let me know if there are any specific packaging requirements. 3. Method of Return: Please inform me of the preferred method for returning the product, whether it is through a prepaid shipping label or any other preferred carrier service. If there are any associated costs, kindly let me know in advance. 4. Refund Process: Once the returned product is received and inspected by your team, I kindly request that you initiate the refund process promptly. I understand that refunds may take some time to process, but I appreciate your efforts to expedite it. Please acknowledge this letter as my formal request for the return of the product and subsequent refund. I expect the return process to be in accordance with the terms and conditions specified in your free trial offer. I am confident that your company values customer satisfaction, and I appreciate your prompt attention to this matter. If you need any further information or have any queries regarding this return, please do not hesitate to contact me at [your contact number] or [your email address], preferably during [your preferred contact hours]. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Riverside, California]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.