[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you well. I am writing to address the recent payment discrepancy regarding the invoice dated [Invoice Date], which involved an overdue payment made on [Due Date] and the subsequent denial of the discount mentioned in our agreement. Firstly, I would like to apologize for the delay in payment. Due to unforeseen circumstances, we encountered a temporary setback in our financial operations, and I genuinely regret any inconvenience this may have caused you. Nevertheless, I assure you that we are committed to resolving this matter promptly. As you know, our business agreement stipulates that a discount of [Discount Percentage] will be applied if the payment is made within [Number of Days] days of the specified due date. Regrettably, our payment did not meet this requirement, leading to the denial of the discount. I acknowledge the validity of this decision and understand your perspective in adhering strictly to the agreed terms. In light of the aforementioned circumstances, we have taken immediate action to rectify this situation. I am enclosing a check with the full amount due, including the correct non-discounted sum, to settle our outstanding balance expeditiously. We value our business relationship with you and understand the importance of maintaining trust and reliability. Our company prides itself on timeliness and adherence to contractual obligations, and we deeply regret this momentary lapse. We assure you that steps have been taken to prevent such delays from occurring in the future. Once again, I apologize for the inconvenience caused and any doubt that may have arisen concerning our commitment to our partnership. It is crucial to us that we restore your faith in our business practices, and we intend to work tirelessly to regain your confidence. Thank you for your attention to this matter. We sincerely appreciate your understanding and cooperation. Should you wish to discuss this further or have any questions, please feel free to contact me at [Your Phone Number] or via email at [Your Email Address]. We look forward to resolving this issue swiftly and continuing our prosperous business association. Yours sincerely, [Your Name] [Your Title] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.