Subject: Clark Nevada Sample Letter for Return of Late Payment and Denial of Discount Dear [Customer], I hope this letter finds you well. We appreciate your business and the trust you have placed in our company. I regret to inform you that we have recently discovered a late payment for the invoice dated [Invoice Date] with the amount of [Invoice Amount]. As per our records, the payment was due on [Due Date], and we received it on [Late Payment Date]. While we understand that oversights can occur, it is vital for us to maintain consistency and fairness in our financial procedures. As a result, we kindly request that you reconsider the late payment and provide payment for the outstanding invoice immediately. We trust that this was an unintentional oversight on your part. To avoid any further inconvenience or penalties, we request that the outstanding amount of [Outstanding Amount] is settled within [Payment Period]. Moreover, we also regret to inform you that due to the late payment, we are unable to honor the discount associated with the initial invoice. Our discounts are designed to encourage prompt payment and reward our valued customers like yourself. However, the terms of the discount stated that payment must be received on or before the due date specified. We understand that this news may come as a disappointment, but we assure you that it is essential for us to maintain a fair business environment for all our customers. We hope you understand our position and will resolve this issue promptly. If you have any questions or need any further clarification regarding the outstanding payment, please do not hesitate to contact our accounts department at [Accounts Department Contact]. We are here to assist and support you through this process. Thank you for your understanding and cooperation in rectifying this matter promptly. We value your business and look forward to serving you in the future. Yours sincerely, [Your Name] [Your Title] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.