Dear [Customer's Name], We hope this letter finds you well. We want to bring to your attention that our records indicate your recent payment for invoice [Invoice Number] was received past its due date. While we appreciate your business and value your loyalty, we would like to remind you that prompt payment is vital for our operations. We understand that unforeseen circumstances can sometimes delay payments, but it is essential to maintain a stable financial relationship between our company and its clients. As such, we kindly request that you submit the outstanding payment as soon as possible to avoid any further complications. Additionally, we regret to inform you that we are unable to honor the discount that was previously extended to you due to the late payment. Our discount policy clearly states that prompt payment is a prerequisite to qualify for any discounts. Consequently, the full amount stated on the invoice is expected to be remitted. Please be advised that failure to settle the outstanding balance within [grace period] days from the date of this letter may result in additional fees or penalties being applied to your account. It is our sincere hope to avoid such measures and continue our business relationship on good terms. To ease the payment process, we have included detailed instructions on how to remit the payment. You have the option to pay via [payment method options such as check, electronic transfer, or online payment]. Kindly include the invoice number on your payment to ensure proper allocation. In case there are any concerns or questions regarding this matter, please do not hesitate to reach out to our accounts receivable department at [contact information]. We value your satisfaction, and we are committed to addressing any issues promptly and efficiently. Thank you for your attention to this matter, and we appreciate your cooperation in settling the outstanding balance promptly. We remain devoted to providing you with superior service and look forward to serving you in the future. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, ZIP] [Phone Number] [Email Address] Alternative: Fulton Georgia Sample Letter for Return of Late Payment and Acceptance of Discount Alternative: Fulton Georgia Sample Letter for Return of Late Payment and Request for Negotiation Alternative: Fulton Georgia Sample Letter for Return of Late Payment and Reminder of Discount Policy
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.