Subject: Kings New York Sample Letter for Return of Late Payment and Denial of Discount Dear [Customer Name], I hope this letter finds you well. We appreciate your continued patronage at Kings New York and would like to address a matter regarding your recent payment. After reviewing our records, we noticed that the payment for the invoice [Invoice number] dated [Date] was received after the due date. We understand that unforeseen circumstances can sometimes lead to delays, but we kindly request that you submit the payment within [specified timeframe] to avoid any further issues. Please find attached the invoice copy for your reference. The total outstanding balance currently stands at [amount]. As stated in our terms and conditions, a late fee of [late fee amount] has been applied to compensate for the delay in the payment process. At Kings New York, we value our loyal customers and strive to maintain mutually beneficial relationships. In recognition of your continued support, we have extended various discounts in the past. However, as per our policy, discounts are exclusively applicable to payments received on or before the due date. We understand that you have been a dedicated customer, and we genuinely appreciate your business. However, due to the late payment, we regret to inform you that we are unable to grant the previously applied discount on this particular invoice. To rectify the situation, we kindly request that you submit the outstanding payment in full. This will ensure the timely settlement of your account and help us maintain our exceptional services. Should you require any clarification or assistance regarding this matter, please do not hesitate to contact our dedicated customer support team at [Customer Support Contact details]. We are ready to assist you in any way possible. Once again, we sincerely appreciate your understanding and cooperation in resolving this matter promptly. We value your association with Kings New York, and we look forward to continuing our business relationship on a positive note. Thank you for your attention to this matter. Warm regards, [Your Name] [Your Title/Organization] [Contact Information] Keywords: Kings New York, sample letter, return of late payment, denial of discount, late payment explanation, late fee, invoice payment, loyal customer, terms and conditions, payment policy, customer support, prompt resolution, business relationship.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.