Dear [Customer Name], We hope this letter finds you well. We would like to address a matter regarding the late payment you made on your recent invoice. As a valued customer, we understand that oversights happen, and we appreciate your business and ongoing support. However, we must inform you that the payment received was outside our agreed-upon payment terms. As stated in our contract, payments are required within [number] days of invoice date. Unfortunately, we received your payment [number of days] after the due date, which adversely affects our cash flow and operational efficiency. While we acknowledge your dedication to timely payments in the past, we regret to inform you that we cannot make exceptions for late payments at this time. Consistency in adhering to our agreed-upon terms is essential for managing our financial obligations and providing optimal service to all our clients. Additionally, we are unable to grant any discount or waive any penalties associated with late payments. Our discount policies are contingent upon meeting the terms and conditions set forth in our agreement. We kindly ask for your understanding regarding our decision, as it is crucial for maintaining fairness and consistency with all our valued customers. It is our sincere hope that this incident was an isolated occurrence. We trust that you will honor the terms of future agreements and avoid any delays in payment. Should you require any clarification on our payment terms or have any concerns, please do not hesitate to contact our accounting department at [phone number] or [email]. As we value your business and appreciate our mutually beneficial relationship, we look forward to your prompt payment of the outstanding balance. We are hopeful that this situation will not strain our partnership and that we may continue to serve your needs effectively and efficiently. Thank you for your attention to this matter. We appreciate your ongoing support and cooperation. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Phone Number] [Email] Keywords: Riverside California, late payment, denial, discount, return, sample letter, payment terms, cash flow, operational efficiency, penalties, isolated occurrence, clarification, concerns, accounting department, outstanding balance, partnership, support, cooperation.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.