Dear [Sender's Name], I am writing to inform you that we have received your recent check dated [check date], but unfortunately, it is missing the required signature. In order to process your payment and avoid any delays, we kindly request that you return the check to us with your authentic signature. Please note that the lack of a signature on the check violates our company’s policy and standard banking procedures, which mandate that all checks must be properly signed. Failure to provide a valid signature will result in the inability to process your payment. To rectify this matter, we kindly ask you to follow the instructions below: 1. Retrieve the original check that was sent to us. 2. Write "VOID" across the front of the check in large, clear letters. This ensures that the check cannot be inadvertently cashed elsewhere. 3. Sign your name in the designated signature line on the back of the check. Make sure your signature matches the one used when you initially issued the check. 4. Please enclose a brief note explaining that you are returning the check due to the missing signature. 5. Securely package the voided check, along with the note, ensuring it is well-protected to prevent any damage during transit. Once you have completed the steps mentioned above, please mail the package to the following address: [Your Company Name] [Your Company Address] [City, State, ZIP Code] Upon receiving your properly signed replacement check, we will promptly process your payment and ensure it is credited to your account in a timely manner. Please allow a processing time of [number of days] for the payment to be finalized. Please note that in the event we do not receive the signed replacement check within [number of days] from the date of this letter, we may be required to cancel your payment request and request an alternative method of payment. If you have any questions, concerns, or require further assistance, please do not hesitate to contact our customer service department at [customer service phone number] or [customer service email address]. Our dedicated team will be happy to assist you. Thank you for your attention to this matter. We value your business and look forward to resolving this issue promptly. Sincerely, [Your Name] [Your Title] [Your Company Name]
Dear [Sender's Name], I am writing to inform you that we have received your recent check dated [check date], but unfortunately, it is missing the required signature. In order to process your payment and avoid any delays, we kindly request that you return the check to us with your authentic signature. Please note that the lack of a signature on the check violates our company’s policy and standard banking procedures, which mandate that all checks must be properly signed. Failure to provide a valid signature will result in the inability to process your payment. To rectify this matter, we kindly ask you to follow the instructions below: 1. Retrieve the original check that was sent to us. 2. Write "VOID" across the front of the check in large, clear letters. This ensures that the check cannot be inadvertently cashed elsewhere. 3. Sign your name in the designated signature line on the back of the check. Make sure your signature matches the one used when you initially issued the check. 4. Please enclose a brief note explaining that you are returning the check due to the missing signature. 5. Securely package the voided check, along with the note, ensuring it is well-protected to prevent any damage during transit. Once you have completed the steps mentioned above, please mail the package to the following address: [Your Company Name] [Your Company Address] [City, State, ZIP Code] Upon receiving your properly signed replacement check, we will promptly process your payment and ensure it is credited to your account in a timely manner. Please allow a processing time of [number of days] for the payment to be finalized. Please note that in the event we do not receive the signed replacement check within [number of days] from the date of this letter, we may be required to cancel your payment request and request an alternative method of payment. If you have any questions, concerns, or require further assistance, please do not hesitate to contact our customer service department at [customer service phone number] or [customer service email address]. Our dedicated team will be happy to assist you. Thank you for your attention to this matter. We value your business and look forward to resolving this issue promptly. Sincerely, [Your Name] [Your Title] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.
