Allegheny Pennsylvania Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Allegheny
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. Dear [Merchant's Name], I am writing to inquire about the process for getting a replacement for a damaged merchandise that I recently purchased from your store in Allegheny, Pennsylvania. I am hoping to receive a prompt resolution regarding this issue. On [Date], I visited your store located at [Store Address] in Allegheny, Pennsylvania, and purchased [Product Name] from your [Specific Department/Section]. Unfortunately, upon opening the package, I discovered that the merchandise was damaged and in an unusable condition. This damage was not apparent at the time of purchase, and it was likely a result of mishandling during transit. I would like to request a replacement for the damaged merchandise as soon as possible. The damaged [Product Name] is attached to this letter for your inspection. I kindly ask for your understanding and cooperation concerning this matter. As a valued customer, I believe that it is reasonable to expect a replacement for a product that was received in such a damaged state. To further facilitate the process, I have retained the original sales receipt, which indicates the purchase date and time. Additionally, I have taken pictures of the damaged merchandise to provide visual evidence of its condition. I can provide these images if required for verification purposes. I would also like to draw your attention to the fact that this purchase was made within the warranty period provided for this particular product. As such, I kindly request that you honor your warranty policy and provide a replacement in accordance with the terms and conditions outlined at the time of sale. Please inform me of the steps I need to take to complete this replacement process smoothly. If it is necessary to visit your store again, kindly let me know the suitable time to do so. I would greatly appreciate if you could provide a replacement for the damaged merchandise at your earliest convenience. Additionally, if there are any forms or documents that I need to fill out, please include them with your response. I hope to resolve this matter swiftly and amicably, and I trust that you will take the necessary action to ensure customer satisfaction. Thank you for your understanding and cooperation. I look forward to your prompt response. Sincerely, [Your Name] [Your Contact Information]

Dear [Merchant's Name], I am writing to inquire about the process for getting a replacement for a damaged merchandise that I recently purchased from your store in Allegheny, Pennsylvania. I am hoping to receive a prompt resolution regarding this issue. On [Date], I visited your store located at [Store Address] in Allegheny, Pennsylvania, and purchased [Product Name] from your [Specific Department/Section]. Unfortunately, upon opening the package, I discovered that the merchandise was damaged and in an unusable condition. This damage was not apparent at the time of purchase, and it was likely a result of mishandling during transit. I would like to request a replacement for the damaged merchandise as soon as possible. The damaged [Product Name] is attached to this letter for your inspection. I kindly ask for your understanding and cooperation concerning this matter. As a valued customer, I believe that it is reasonable to expect a replacement for a product that was received in such a damaged state. To further facilitate the process, I have retained the original sales receipt, which indicates the purchase date and time. Additionally, I have taken pictures of the damaged merchandise to provide visual evidence of its condition. I can provide these images if required for verification purposes. I would also like to draw your attention to the fact that this purchase was made within the warranty period provided for this particular product. As such, I kindly request that you honor your warranty policy and provide a replacement in accordance with the terms and conditions outlined at the time of sale. Please inform me of the steps I need to take to complete this replacement process smoothly. If it is necessary to visit your store again, kindly let me know the suitable time to do so. I would greatly appreciate if you could provide a replacement for the damaged merchandise at your earliest convenience. Additionally, if there are any forms or documents that I need to fill out, please include them with your response. I hope to resolve this matter swiftly and amicably, and I trust that you will take the necessary action to ensure customer satisfaction. Thank you for your understanding and cooperation. I look forward to your prompt response. Sincerely, [Your Name] [Your Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.