Cuyahoga Ohio Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Cuyahoga
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. Dear [Merchant's Name], I am writing to request a replacement for the damaged merchandise I recently received from your store located in Cuyahoga, Ohio. I am extremely disappointed with the condition of the product, and I believe it is necessary for you to replace it with a new, undamaged item. On [date], I made a purchase from your store at [address] in Cuyahoga, Ohio. The item in question is [description of the damaged merchandise]. However, upon receiving the package, I immediately noticed visible signs of damage to the product packaging. Upon inspection, it was evident that the item itself had also been significantly damaged. Considering the amount of money I spent on this purchase, I find this situation quite distressing. As a loyal customer of your store, I have always had a positive shopping experience in the past, which makes this incident even more disheartening. I kindly request you to address this issue promptly and replace the damaged merchandise with a brand-new item. I have attached photographs of the damaged packaging and product as evidence, which I believe will assist you in understanding the extent of the damage. Furthermore, I would appreciate it if you could provide me with a replacement as soon as possible. As the inconvenience caused is through no fault of my own, I believe it is only fair that you cover any associated shipping costs for the replacement item. I trust that as a reputed store with a strong commitment to customer satisfaction, you will handle this matter with utmost priority and resolve it to my satisfaction. I have always appreciated the excellent customer service your store offers, and I hope this issue can be swiftly resolved to maintain our positive business relationship. Please reach out to me at [your contact information] to inform me about the steps you will take to rectify this situation. I expect to receive a prompt response from you. Thank you in advance for your attention to this matter. Sincerely, [Your Name]

Dear [Merchant's Name], I am writing to request a replacement for the damaged merchandise I recently received from your store located in Cuyahoga, Ohio. I am extremely disappointed with the condition of the product, and I believe it is necessary for you to replace it with a new, undamaged item. On [date], I made a purchase from your store at [address] in Cuyahoga, Ohio. The item in question is [description of the damaged merchandise]. However, upon receiving the package, I immediately noticed visible signs of damage to the product packaging. Upon inspection, it was evident that the item itself had also been significantly damaged. Considering the amount of money I spent on this purchase, I find this situation quite distressing. As a loyal customer of your store, I have always had a positive shopping experience in the past, which makes this incident even more disheartening. I kindly request you to address this issue promptly and replace the damaged merchandise with a brand-new item. I have attached photographs of the damaged packaging and product as evidence, which I believe will assist you in understanding the extent of the damage. Furthermore, I would appreciate it if you could provide me with a replacement as soon as possible. As the inconvenience caused is through no fault of my own, I believe it is only fair that you cover any associated shipping costs for the replacement item. I trust that as a reputed store with a strong commitment to customer satisfaction, you will handle this matter with utmost priority and resolve it to my satisfaction. I have always appreciated the excellent customer service your store offers, and I hope this issue can be swiftly resolved to maintain our positive business relationship. Please reach out to me at [your contact information] to inform me about the steps you will take to rectify this situation. I expect to receive a prompt response from you. Thank you in advance for your attention to this matter. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.