Kings New York Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Kings
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. Subject: Request for Replacement of Damaged Merchandise Dear [Retailer's Name], I hope this letter finds you well. I am writing to discuss the recent purchase of [product name], which unfortunately arrived damaged. As a loyal customer of Kings New York, I have always received top-notch products and exceptional service, and it is with this confidence that I reach out to seek a resolution for this situation. On [purchase date], I placed an order for [product name] through your online platform. I was thrilled to receive the package on [delivery date]. However, upon opening the package, I was disheartened to find out that the merchandise was severely damaged. The package itself was intact, ruling out any possibility of damage during transit. The damage to the merchandise includes [describe the damage in detail], rendering it completely non-functional. Considering the high-quality standards that Kings New York upholds, I believe this unfortunate incident must have occurred during the manufacturing or packaging process. As a result, I kindly request a replacement for the damaged merchandise as per the terms and conditions outlined on your website. I have attached a copy of the order confirmation and relevant pictures of the damaged product for your reference. I believe this evidence will support the validation of my claim. Furthermore, I understand that incidents like these are unforeseen and can happen occasionally. However, I trust that Kings New York takes customer satisfaction seriously and will promptly address this matter. I value your brand's integrity and commitment to excellence, which is why I am confident that a replacement will be arranged at the earliest convenience. Please let me know the necessary steps I should take to expedite the replacement process. I am open to coordinating with your customer service team or visiting one of Kings New York's physical stores to ensure a seamless resolution. I look forward to your prompt response and appreciate your attention to this matter. Your assistance will not only reinstate my faith in Kings New York but also solidify my long-standing relationship with your brand. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Contact Information]

Subject: Request for Replacement of Damaged Merchandise Dear [Retailer's Name], I hope this letter finds you well. I am writing to discuss the recent purchase of [product name], which unfortunately arrived damaged. As a loyal customer of Kings New York, I have always received top-notch products and exceptional service, and it is with this confidence that I reach out to seek a resolution for this situation. On [purchase date], I placed an order for [product name] through your online platform. I was thrilled to receive the package on [delivery date]. However, upon opening the package, I was disheartened to find out that the merchandise was severely damaged. The package itself was intact, ruling out any possibility of damage during transit. The damage to the merchandise includes [describe the damage in detail], rendering it completely non-functional. Considering the high-quality standards that Kings New York upholds, I believe this unfortunate incident must have occurred during the manufacturing or packaging process. As a result, I kindly request a replacement for the damaged merchandise as per the terms and conditions outlined on your website. I have attached a copy of the order confirmation and relevant pictures of the damaged product for your reference. I believe this evidence will support the validation of my claim. Furthermore, I understand that incidents like these are unforeseen and can happen occasionally. However, I trust that Kings New York takes customer satisfaction seriously and will promptly address this matter. I value your brand's integrity and commitment to excellence, which is why I am confident that a replacement will be arranged at the earliest convenience. Please let me know the necessary steps I should take to expedite the replacement process. I am open to coordinating with your customer service team or visiting one of Kings New York's physical stores to ensure a seamless resolution. I look forward to your prompt response and appreciate your attention to this matter. Your assistance will not only reinstate my faith in Kings New York but also solidify my long-standing relationship with your brand. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.