Dear [Supplier's Name], I am writing to inform you about a recent issue I encountered with one of the merchandise I purchased from your store. I am an esteemed customer of your establishment and have always been satisfied with the quality of your products. However, this time, I received a damaged item, and I am kindly requesting a replacement. The damaged merchandise is a [describe the damaged item in detail — include the product name, type, color, size, and any other relevant specifications]. Upon receiving the package, I immediately noticed that the [describe the specific damages such as scratches, dents, tears, or any other visible defects]. Regrettably, it appears that the damage occurred during the shipping process, as the external packaging showed no signs of mishandling. Considering the value and importance of the merchandise, I kindly request a replacement for the damaged item. I understand that accidents can happen during transportation, and I am hopeful that your company takes responsibility for such incidents. I have been a loyal customer for many years, and I believe in the high standards of your products. In accordance with your company's policy, I have attached photographs of the damaged item for your reference. Please review them attentively to gauge the extent of the damages. Additionally, I have provided all the necessary information regarding the original purchase, including the invoice number, date of purchase, and any other relevant details. I kindly ask you to facilitate the replacement process as soon as possible, given the urgent nature of the situation. I would prefer a brand-new item that aligns with the specifications mentioned above. To ensure a smooth resolution, kindly provide me with a return shipping label to send back the damaged merchandise at your cost. I appreciate your understanding and prompt attention to this matter. Please let me know the next steps regarding the replacement procedure, such as when I should expect the new merchandise to arrive or if there are any additional documents I need to provide. Thank you for your continuous support and excellent customer service. I trust that your company will handle this issue with utmost professionalism and work towards maintaining our long-standing relationship. I eagerly await your response and a satisfactory resolution to this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] --- Different types of Los Angeles California Sample Letter for Request for Replacement of Damaged Merchandise might include: 1. Sample Letter for Request for Replacement of Damaged Electronics 2. Sample Letter for Request for Replacement of Damaged Furniture 3. Sample Letter for Request for Replacement of Damaged Clothing 4. Sample Letter for Request for Replacement of Damaged Appliances 5. Sample Letter for Request for Replacement of Damaged Artwork.
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.