Maricopa Arizona Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Maricopa
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Vendor's Name], I am writing to bring to your attention the unfortunate situation regarding a recent purchase I made from [Vendor's Name]. On [Date of Purchase], I received the delivery of the following damaged merchandise: [Specify the details of the damaged merchandise, including item description, model number, and any other relevant identifiers]. Upon inspecting the package, I noticed visible signs of mishandling and substantial damage to the merchandise. The exterior of the package indicated no signs of fragility or cautionary labels to ensure proper handling. The damaged merchandise includes [be specific about the damages, such as scratches, broken parts, or malfunctions]. As a valued customer, I am disappointed with this experience, as I have always trusted the high quality and professionalism associated with your brand. With that said, I kindly request an immediate replacement of the damaged merchandise. I believe that it is fair to request for a replacement considering that the damages were due to mishandling during transit, which was beyond my control. To help expedite the resolution process, I have enclosed the following supporting documents: 1. A copy of the original receipt or order confirmation as proof of purchase. 2. Clear and detailed photographs highlighting the damages incurred. 3. Any other relevant documents, such as a shipping notice or tracking number. I kindly request that you ensure the replacement merchandise is carefully packaged to prevent any further damage during transit. Additionally, I expect the replacement merchandise to be thoroughly inspected for quality control before dispatch. Please inform me of your course of action and the estimated timeline for delivery of the replacement merchandise. I trust that you will handle this matter with the utmost attention and provide a prompt resolution to rectify this situation. Should you require any further information, please do not hesitate to contact me via the details provided above. I anticipate a swift resolution to this matter and a continuation of a mutually beneficial customer-vendor relationship. Thank you for your prompt attention and understanding. I look forward to hearing from you soon. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Vendor's Name], I am writing to bring to your attention the unfortunate situation regarding a recent purchase I made from [Vendor's Name]. On [Date of Purchase], I received the delivery of the following damaged merchandise: [Specify the details of the damaged merchandise, including item description, model number, and any other relevant identifiers]. Upon inspecting the package, I noticed visible signs of mishandling and substantial damage to the merchandise. The exterior of the package indicated no signs of fragility or cautionary labels to ensure proper handling. The damaged merchandise includes [be specific about the damages, such as scratches, broken parts, or malfunctions]. As a valued customer, I am disappointed with this experience, as I have always trusted the high quality and professionalism associated with your brand. With that said, I kindly request an immediate replacement of the damaged merchandise. I believe that it is fair to request for a replacement considering that the damages were due to mishandling during transit, which was beyond my control. To help expedite the resolution process, I have enclosed the following supporting documents: 1. A copy of the original receipt or order confirmation as proof of purchase. 2. Clear and detailed photographs highlighting the damages incurred. 3. Any other relevant documents, such as a shipping notice or tracking number. I kindly request that you ensure the replacement merchandise is carefully packaged to prevent any further damage during transit. Additionally, I expect the replacement merchandise to be thoroughly inspected for quality control before dispatch. Please inform me of your course of action and the estimated timeline for delivery of the replacement merchandise. I trust that you will handle this matter with the utmost attention and provide a prompt resolution to rectify this situation. Should you require any further information, please do not hesitate to contact me via the details provided above. I anticipate a swift resolution to this matter and a continuation of a mutually beneficial customer-vendor relationship. Thank you for your prompt attention and understanding. I look forward to hearing from you soon. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.