Mecklenburg North Carolina Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Mecklenburg
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Supplier's Name] [Supplier's Address] [City, State, ZIP Code] Subject: Request for Replacement of Damaged Merchandise Dear [Supplier's Name], I am writing to you as a valued customer regarding an issue with the recent purchase of [Product]. I regret to inform you that the delivered merchandise arrived damaged and is therefore not in a condition fit for its intended use. I kindly request a prompt replacement of the damaged item. The details of the purchase are as follows: — Date of purchasMAYDAYYY— - Order number: [Order Number] — Product description: [Product Description] — Quantity purchased: [Quantity— - Total amount paid: [Total Amount Paid] Upon receiving the package, I noticed significant damage to the [describe damage]. The damage includes [list specific damages]. I have attached photographs of the damaged item for your reference. This damage was clearly the result of mishandling during transit, as the external packaging showed no signs of rough handling or damage. I want to emphasize that I have been a satisfied customer of yours for [length of time] and have never encountered such an issue in the past. I trust that this unfortunate incident was an exception rather than indicative of the overall quality of your products. In light of the above, I kindly request an immediate replacement of the damaged merchandise. As I rely on [Product] in my [business/personal] activities, it is crucial to receive the replacement as soon as possible. I understand that accidents may happen, and I appreciate your prompt assistance and cooperation in resolving this matter swiftly. Please let me know the steps I need to follow in order to return the damaged merchandise to you. I will do so promptly to facilitate the replacement process. Also, please inform me about the expected timeline for the replacement delivery. I strongly believe in the quality and reliability of your products, and I trust that you will handle this matter in a satisfactory manner. I would like to continue our business relationship, and I hope that this incident will not hinder our future cooperation. Thank you for your immediate attention to this matter. I look forward to hearing from you soon. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Supplier's Name] [Supplier's Address] [City, State, ZIP Code] Subject: Request for Replacement of Damaged Merchandise Dear [Supplier's Name], I am writing to you as a valued customer regarding an issue with the recent purchase of [Product]. I regret to inform you that the delivered merchandise arrived damaged and is therefore not in a condition fit for its intended use. I kindly request a prompt replacement of the damaged item. The details of the purchase are as follows: — Date of purchasMAYDAYYY— - Order number: [Order Number] — Product description: [Product Description] — Quantity purchased: [Quantity— - Total amount paid: [Total Amount Paid] Upon receiving the package, I noticed significant damage to the [describe damage]. The damage includes [list specific damages]. I have attached photographs of the damaged item for your reference. This damage was clearly the result of mishandling during transit, as the external packaging showed no signs of rough handling or damage. I want to emphasize that I have been a satisfied customer of yours for [length of time] and have never encountered such an issue in the past. I trust that this unfortunate incident was an exception rather than indicative of the overall quality of your products. In light of the above, I kindly request an immediate replacement of the damaged merchandise. As I rely on [Product] in my [business/personal] activities, it is crucial to receive the replacement as soon as possible. I understand that accidents may happen, and I appreciate your prompt assistance and cooperation in resolving this matter swiftly. Please let me know the steps I need to follow in order to return the damaged merchandise to you. I will do so promptly to facilitate the replacement process. Also, please inform me about the expected timeline for the replacement delivery. I strongly believe in the quality and reliability of your products, and I trust that you will handle this matter in a satisfactory manner. I would like to continue our business relationship, and I hope that this incident will not hinder our future cooperation. Thank you for your immediate attention to this matter. I look forward to hearing from you soon. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.