Oakland Michigan Ejemplo de carta de solicitud de reemplazo de mercancía dañada - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Oakland
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Company Name] [Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my disappointment regarding the recent purchase made from your esteemed company. On [Date], I received the package containing [Specify the damaged merchandise] that I ordered from [Company Name]. Regrettably, upon opening the package, I discovered that the merchandise was severely damaged. The [Specify the type of damage] has rendered the product unusable and in no condition for its intended use. I understand that unforeseen circumstances could lead to occasional mishaps during the shipping process, and I believe this is one of those unfortunate instances. In accordance with the terms stated in your company's return policy, I kindly request a replacement for the damaged merchandise. As a faithful and satisfied customer of [Company Name], I trust that you will promptly resolve this matter and provide a replacement item that is in perfect condition. To expedite the process, I have included the necessary information below: — Order Number: [Specify the order number] — Date of Purchase: [Specify the purchase date] — Description of Damaged Merchandise: [Provide a detailed description of the damaged item, including brand, model, size, color, etc.] — Evidence of Damage: [Attach any relevant photographs or supporting documents that visually capture the extent of the damage] Additionally, I would appreciate it if you could arrange for the return of the damaged merchandise using a prepaid shipping label. Kindly include the necessary instructions and the timeframe within which the replacement will be sent. I hope to receive the undamaged merchandise as soon as possible. Please note that my satisfaction as a customer is of utmost importance to me, and I would prefer to have this issue resolved amicably. However, if I do not receive a suitable response within [Specify a reasonable timeframe, e.g., 10 business days], I may have to explore other options to protect my consumer rights. Thank you for your immediate attention to this matter. I have been a loyal customer of [Company Name], and I trust that you will take the necessary actions to rectify this unfortunate incident promptly. I look forward to a swift resolution and your continued excellent service. Should you require any further information or need to discuss any aspect of this matter, please feel free to contact me at the provided email address or phone number. I am available at your convenience. I appreciate your understanding and cooperation in resolving this issue. Thank you for your prompt attention. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Company Name] [Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my disappointment regarding the recent purchase made from your esteemed company. On [Date], I received the package containing [Specify the damaged merchandise] that I ordered from [Company Name]. Regrettably, upon opening the package, I discovered that the merchandise was severely damaged. The [Specify the type of damage] has rendered the product unusable and in no condition for its intended use. I understand that unforeseen circumstances could lead to occasional mishaps during the shipping process, and I believe this is one of those unfortunate instances. In accordance with the terms stated in your company's return policy, I kindly request a replacement for the damaged merchandise. As a faithful and satisfied customer of [Company Name], I trust that you will promptly resolve this matter and provide a replacement item that is in perfect condition. To expedite the process, I have included the necessary information below: — Order Number: [Specify the order number] — Date of Purchase: [Specify the purchase date] — Description of Damaged Merchandise: [Provide a detailed description of the damaged item, including brand, model, size, color, etc.] — Evidence of Damage: [Attach any relevant photographs or supporting documents that visually capture the extent of the damage] Additionally, I would appreciate it if you could arrange for the return of the damaged merchandise using a prepaid shipping label. Kindly include the necessary instructions and the timeframe within which the replacement will be sent. I hope to receive the undamaged merchandise as soon as possible. Please note that my satisfaction as a customer is of utmost importance to me, and I would prefer to have this issue resolved amicably. However, if I do not receive a suitable response within [Specify a reasonable timeframe, e.g., 10 business days], I may have to explore other options to protect my consumer rights. Thank you for your immediate attention to this matter. I have been a loyal customer of [Company Name], and I trust that you will take the necessary actions to rectify this unfortunate incident promptly. I look forward to a swift resolution and your continued excellent service. Should you require any further information or need to discuss any aspect of this matter, please feel free to contact me at the provided email address or phone number. I am available at your convenience. I appreciate your understanding and cooperation in resolving this issue. Thank you for your prompt attention. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.