Carta De Solicitud De Mercancia - Sample Letter for Request for Replacement of Damaged Merchandise

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• City: San Jose
• Control #: US-0190LR
• Format: Word

Description

Carta solicitando el reemplazo de la mercancía dañada. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchandise Vendor Name] [Vendor Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Merchandise Vendor Name], I hope this letter finds you in good health. I am writing to inform you about an unfortunate event regarding my recent purchase and to kindly request a replacement for the damaged merchandise. Let me share the details for your reference. Order Details: Order Number: [Order Number] Product Description: [Description of the Product] Invoice Number: [Invoice Number] Purchase Date: [Purchase Date] Upon receiving the package, I was excited to unpack and inspect the contents. However, to my dismay, I discovered significant damage to the merchandise. It appears that the damage occurred during the transit process, as there were visible signs of mishandling on the external packaging. The damaged merchandise includes [List the damaged items with a brief description]. These [products/items] are essential to me [explain why these items are crucial and their intended purpose]. I assure you that I have taken every precaution to ensure the proper handling and preservation of the products. Consequently, it is evident that the damage resulted from mishandling within the delivery process. To substantiate my claim, I have attached photographs showing the visible damages incurred. I understand that your company values customer satisfaction and maintains high-quality standards. Therefore, I kindly request a replacement for the damaged merchandise at no additional cost to me. It would be greatly appreciated if you could initiate the replacement process promptly and ensure that the replacement items are thoroughly inspected and appropriately packaged to avoid any further damage during transit. As a loyal customer, I have always appreciated your company's commitment to delivering exceptional customer service. I trust that you will handle this matter promptly and efficiently, demonstrating the same level of professionalism that has earned my trust in the past. I would prefer to have the replacement items delivered to the same address as mentioned in my order. However, if necessary, please inform me of any changes in the delivery address or any other relevant instructions. I hope for your immediate response regarding this matter. If needed, I am available to provide any further information or assistance required to process this request efficiently. Thank you for your attention to this matter. I am confident that you will resolve this issue satisfactorily, and I look forward to receiving the replacement items at the earliest convenience. Your prompt response will be highly appreciated. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchandise Vendor Name] [Vendor Address] [City, State, ZIP] Subject: Request for Replacement of Damaged Merchandise Dear [Merchandise Vendor Name], I hope this letter finds you in good health. I am writing to inform you about an unfortunate event regarding my recent purchase and to kindly request a replacement for the damaged merchandise. Let me share the details for your reference. Order Details: Order Number: [Order Number] Product Description: [Description of the Product] Invoice Number: [Invoice Number] Purchase Date: [Purchase Date] Upon receiving the package, I was excited to unpack and inspect the contents. However, to my dismay, I discovered significant damage to the merchandise. It appears that the damage occurred during the transit process, as there were visible signs of mishandling on the external packaging. The damaged merchandise includes [List the damaged items with a brief description]. These [products/items] are essential to me [explain why these items are crucial and their intended purpose]. I assure you that I have taken every precaution to ensure the proper handling and preservation of the products. Consequently, it is evident that the damage resulted from mishandling within the delivery process. To substantiate my claim, I have attached photographs showing the visible damages incurred. I understand that your company values customer satisfaction and maintains high-quality standards. Therefore, I kindly request a replacement for the damaged merchandise at no additional cost to me. It would be greatly appreciated if you could initiate the replacement process promptly and ensure that the replacement items are thoroughly inspected and appropriately packaged to avoid any further damage during transit. As a loyal customer, I have always appreciated your company's commitment to delivering exceptional customer service. I trust that you will handle this matter promptly and efficiently, demonstrating the same level of professionalism that has earned my trust in the past. I would prefer to have the replacement items delivered to the same address as mentioned in my order. However, if necessary, please inform me of any changes in the delivery address or any other relevant instructions. I hope for your immediate response regarding this matter. If needed, I am available to provide any further information or assistance required to process this request efficiently. Thank you for your attention to this matter. I am confident that you will resolve this issue satisfactorily, and I look forward to receiving the replacement items at the earliest convenience. Your prompt response will be highly appreciated. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.