Subject: Alleged Defective Goods — Requesting Resolution [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I am writing to inform you about a recent purchase I made and to express my dissatisfaction regarding the alleged defect in the goods received from your company. As an Allegheny, Pennsylvania resident, I believe it is crucial to address this matter promptly and seek a resolution for the inconvenience caused. On [date of purchase], I purchased a [product name] from your company. However, upon inspection, I discovered significant defects in the product that render it unusable/unfit for the intended purpose. The defects include [describe the specific defects in detail — e.g., missing parts, malfunctioning components, poor craftsmanship]. As a consumer in Allegheny, Pennsylvania, I have certain rights under state and federal laws regarding the purchase of goods. I believe that the goods supplied to me are not of satisfactory quality and do not conform to the implied warranties as outlined in the Uniform Commercial Code. Furthermore, this incident has caused me undue frustration, time, and monetary loss. To resolve this matter, I kindly request that you take the following actions: 1. Inspect the defective product to verify the reported issues along with any supporting evidence, such as photographs or videos, which I have attached to this letter. 2. Provide a detailed explanation of the cause of the defects. 3. Offer a suitable solution, including repair, replacement, or refund, as per the relevant consumer protection laws. 4. Initiate the necessary steps for the timely resolution of this matter and ensure communication regarding any further steps or actions required from my end. Please be aware that according to the laws governing Allegheny, Pennsylvania and the United States, consumers have the right to expect safe and reliable products when purchasing goods. Failure to address this issue promptly and adequately may compel me to explore other legal remedies available to protect my rights. I urge you to prioritize this matter and respond within [reasonable timeframe, e.g., 14 days] to avoid any potential escalation steps. I believe that a mutually beneficial resolution can be achieved, and I hope to avoid any further inconvenience or expenses associated with this situation. Thank you for your attention to this matter. I look forward to your prompt response and a swift resolution. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.