Broward Florida Modelo de carta para mercancías defectuosas - Sample Letter for Defective Goods

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• County: Broward
• Control #: US-0191LR
• Format: Word

Description

Carta relativa a mercancías defectuosas. [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Letter of Complaint regarding Defective Goods Dear [Recipient's Name], I am writing this letter to bring to your attention the unfortunate experience I recently had with defective goods received from your company. I am a resident of Broward County, Florida, and have been a loyal customer of your esteemed brand for several years. To provide you with a detailed account of the incident, on [date of purchase], I purchased [specify the goods] from your [store/website] located in Broward, Florida. However, upon opening the package, I was extremely disappointed to find that the product was in a defective condition. The defect was apparent as [describe the defect in detail, providing specific information like dents, missing parts, or abnormalities]. As a responsible consumer, I immediately contacted your customer service department to report the issue and request a replacement or refund. However, my multiple attempts to get in touch with your representatives were met with no response, thereby worsening the overall experience. This lack of acknowledgment and assistance has greatly inconvenienced me as a customer. Considering my previous satisfactory interactions with your company, I believe that this occurrence is an isolated case and not reflective of your usual standard of quality. I have always regarded your products highly and trusted your brand's reputation. Hence, I am confident that you will take swift action to rectify this situation. In light of the aforementioned circumstances, I kindly request the following resolution: 1. An immediate replacement of the defective goods with a new unit in perfect condition, delivered to my address in Broward, Florida. 2. Alternatively, a full refund of the purchase price, including any shipping or handling charges incurred. I believe that resolving this matter promptly will not only restore my faith in your brand but also demonstrate your commitment to customer satisfaction. Please note that if no resolution is provided within [reasonable time frame, e.g., 14 days], I will have no choice but to escalate my complaint by seeking assistance from consumer protection agencies in Broward, Florida. I appreciate your attention to this matter and anticipate a favorable response. Enclosed are copies of the purchase receipt, along with any other relevant documents that support my claim. If you require any further information or would like to discuss this matter, please do not hesitate to contact me at the above-listed contact details. I hope for an amicable resolution and that our future engagements will reaffirm my trust in your brand. Thank you for your cooperation. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, Zip Code] Subject: Letter of Complaint regarding Defective Goods Dear [Recipient's Name], I am writing this letter to bring to your attention the unfortunate experience I recently had with defective goods received from your company. I am a resident of Broward County, Florida, and have been a loyal customer of your esteemed brand for several years. To provide you with a detailed account of the incident, on [date of purchase], I purchased [specify the goods] from your [store/website] located in Broward, Florida. However, upon opening the package, I was extremely disappointed to find that the product was in a defective condition. The defect was apparent as [describe the defect in detail, providing specific information like dents, missing parts, or abnormalities]. As a responsible consumer, I immediately contacted your customer service department to report the issue and request a replacement or refund. However, my multiple attempts to get in touch with your representatives were met with no response, thereby worsening the overall experience. This lack of acknowledgment and assistance has greatly inconvenienced me as a customer. Considering my previous satisfactory interactions with your company, I believe that this occurrence is an isolated case and not reflective of your usual standard of quality. I have always regarded your products highly and trusted your brand's reputation. Hence, I am confident that you will take swift action to rectify this situation. In light of the aforementioned circumstances, I kindly request the following resolution: 1. An immediate replacement of the defective goods with a new unit in perfect condition, delivered to my address in Broward, Florida. 2. Alternatively, a full refund of the purchase price, including any shipping or handling charges incurred. I believe that resolving this matter promptly will not only restore my faith in your brand but also demonstrate your commitment to customer satisfaction. Please note that if no resolution is provided within [reasonable time frame, e.g., 14 days], I will have no choice but to escalate my complaint by seeking assistance from consumer protection agencies in Broward, Florida. I appreciate your attention to this matter and anticipate a favorable response. Enclosed are copies of the purchase receipt, along with any other relevant documents that support my claim. If you require any further information or would like to discuss this matter, please do not hesitate to contact me at the above-listed contact details. I hope for an amicable resolution and that our future engagements will reaffirm my trust in your brand. Thank you for your cooperation. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.