Dallas Texas Modelo de carta para mercancías defectuosas - Sample Letter for Defective Goods

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• County: Dallas
• Control #: US-0191LR
• Format: Word

Description

Carta relativa a mercancías defectuosas. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Job Title] [Company Name] [Company Address] [City, State, ZIP] Subject: Sample Letter for Defective Goods — Requesting Replacement or Refund Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a situation regarding a recent purchase I made from your esteemed company. I am a resident of Dallas, Texas, and I believe in maintaining strong business relationships with local businesses such as yours. On [Date of Purchase], I purchased [Product Name] from your store located in Dallas, Texas. My purchase was accompanied by the attached receipt, proving my transaction and providing all relevant details. Regrettably, upon opening and inspecting the package, I discovered serious defects in the [Product Name]. Specifically, [describe the defects in detail, highlighting specific issues]. These defects have significantly affected the functionality, usability, and appearance of the product, rendering it unsuitable for its intended purpose. Considering the circumstances, I request immediate action be taken by your company to remedy this issue. I have thoroughly reviewed your return policy, and I believe I am well within the timeframe for returning defective goods. Therefore, I kindly request either a replacement of the aforementioned product, in brand-new condition, or a full refund of the purchase price. I would appreciate a prompt response acknowledging this matter and informing me of the necessary steps to proceed. Please provide me with a return merchandise authorization (RMA) number, along with any shipping instructions and labels needed for the return process. Furthermore, I trust that your company values customer satisfaction and is committed to rectifying such instances promptly and efficiently. As a loyal customer, I have always appreciated the level of quality and service your company provides, and I genuinely hope that this unfortunate incident can be resolved swiftly to restore my faith in your brand. I am confident that you will handle this matter professionally and uphold the reputation your company has built in the Dallas, Texas community. I look forward to receiving a favorable response within [reasonable time frame, usually 7-14 days] to avoid any further escalation of this issue. Thank you for your attention to this matter, and I remain optimistic that a satisfactory resolution can be reached. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Job Title] [Company Name] [Company Address] [City, State, ZIP] Subject: Sample Letter for Defective Goods — Requesting Replacement or Refund Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a situation regarding a recent purchase I made from your esteemed company. I am a resident of Dallas, Texas, and I believe in maintaining strong business relationships with local businesses such as yours. On [Date of Purchase], I purchased [Product Name] from your store located in Dallas, Texas. My purchase was accompanied by the attached receipt, proving my transaction and providing all relevant details. Regrettably, upon opening and inspecting the package, I discovered serious defects in the [Product Name]. Specifically, [describe the defects in detail, highlighting specific issues]. These defects have significantly affected the functionality, usability, and appearance of the product, rendering it unsuitable for its intended purpose. Considering the circumstances, I request immediate action be taken by your company to remedy this issue. I have thoroughly reviewed your return policy, and I believe I am well within the timeframe for returning defective goods. Therefore, I kindly request either a replacement of the aforementioned product, in brand-new condition, or a full refund of the purchase price. I would appreciate a prompt response acknowledging this matter and informing me of the necessary steps to proceed. Please provide me with a return merchandise authorization (RMA) number, along with any shipping instructions and labels needed for the return process. Furthermore, I trust that your company values customer satisfaction and is committed to rectifying such instances promptly and efficiently. As a loyal customer, I have always appreciated the level of quality and service your company provides, and I genuinely hope that this unfortunate incident can be resolved swiftly to restore my faith in your brand. I am confident that you will handle this matter professionally and uphold the reputation your company has built in the Dallas, Texas community. I look forward to receiving a favorable response within [reasonable time frame, usually 7-14 days] to avoid any further escalation of this issue. Thank you for your attention to this matter, and I remain optimistic that a satisfactory resolution can be reached. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.