[Fulton Georgia Sample Letter for Defective Goods] [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP] Subject: Reclamation for Defective Goods — [Insert Product Description/Name] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a serious issue regarding the recent purchase of [insert product description/name] from your esteemed company. Unfortunately, upon thorough inspection, it has become evident that the goods received are in a defective condition. As a valued customer, I have always trusted the quality and reliability of your products, but the current situation is rather disappointing. To ensure your understanding of the matter, I would like to delineate the defects encountered: 1. [Detailed description of the first defect] [Provide supporting evidence if available, such as photographs, videos, or documentation] 2. [Detailed description of the second defect] [Provide supporting evidence if available, such as photographs, videos, or documentation] 3. [Continue this pattern for any additional defects] Considering the significance of this issue, I kindly request your immediate attention and assistance in rectifying the defective goods. In line with my rights as a consumer, I anticipate the following actions to be taken: 1. Replacement: I kindly request you to promptly replace the defective [product description/name] with a fully-functioning and fault-free product. 2. Repairs: If it is deemed feasible and more practical, the option for repair can be considered. However, I expect the repairs to be conducted by a certified professional and at no additional cost to me. 3. Refund: In the event that neither replacement nor repairs can provide a satisfactory resolution, I request a full refund of the purchase amount. This amount should be reimbursed to the original payment method used for the transaction. Additionally, I would like to highlight that as a consumer protected by the laws governing consumer rights, I reserve the right to escalate this matter to relevant governmental agencies or pursue legal recourse if a suitable resolution is not achieved within a reasonable timeframe. To facilitate the resolution process, I have enclosed copies of all relevant purchase receipts, invoices, and any other supporting documentation. Please refer to the attached documents for further clarity and verification of the purchase. I kindly request your prompt and thorough investigation into this matter. I expect to receive a written response within [state a reasonable timeframe, e.g., 10 business days] addressing the proposed resolution and outlining the necessary steps that will be taken. Thank you for your immediate attention to this matter. I look forward to your prompt response and a favorable resolution. Should you require any additional information or clarification regarding this matter, please feel free to contact me via the provided email address or phone number. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.