Keywords: Hennepin Minnesota, sample letter, defective goods Subject: Seeking Resolution for Defective Goods — Hennepin Minnesota Sample Letter [Your Name] [Your Address] [City, State, ZIP] [Date] [Recipient Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I am writing to bring to your attention a significant issue regarding a recently purchased product from your company. As a resident of Hennepin, Minnesota, I have always appreciated the quality and reliability associated with your brand, and it is with great disappointment that I find myself needing to address this matter. On [date of purchase], I acquired a [product description], which I expected to serve its intended purpose effectively. However, upon using the product, I have encountered numerous defects and malfunctions that severely hinder its functionality and render it unfit for its intended use. These defects include [list specific defects, malfunctions, or examples of poor quality]. As a conscientious consumer, I firmly believe that it is essential for businesses to uphold their commitment to customer satisfaction and maintain product quality. I have attached copies of the purchase receipt and any supporting documents to serve as evidence of the purchase and the defects encountered. In light of these circumstances, I hereby request a prompt and satisfactory resolution to rectify this issue. I propose the following options as potential resolutions: 1. Full refund: Kindly reimburse me the full amount paid for the purchase, including any associated delivery or return costs. I expect this refund to be processed within [reasonable timeframe]. 2. Product replacement: Provide me with a brand-new [product description] that is free from any defects. I would appreciate it if you could arrange for the replacement to be delivered to my address within [reasonable timeframe]. 3. Repair service: Should it be possible to rectify the defects through repair, I request that an authorized technician promptly schedule an appointment to resolve the issue. I kindly insist that all repair expenses be covered by your company. As a consumer residing in Hennepin, Minnesota, I am well aware of my rights under the laws and regulations pertaining to defective products. Therefore, I expect your prompt attention to this matter and a written response outlining your proposed resolution within [reasonable timeframe]. Please consider this letter as a sincere attempt to resolve this issue amicably before escalating further actions. I truly value the positive reputation your company holds and hope that this incident can be resolved satisfactorily, preserving the trust I have in your brand. Thank you for your immediate attention to this matter. I look forward to receiving a favorable response at your earliest convenience. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.