Mecklenburg North Carolina Modelo de carta para mercancías defectuosas - Sample Letter for Defective Goods

• Category: Cartas - No Legales - Clientes
• State: Multi-State
• County: Mecklenburg
• Control #: US-0191LR
• Format: Word

Description

Carta relativa a mercancías defectuosas. Subject: Seeking Redress for Defective Goods — Sample Letter [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP Code] Dear [Manufacturer's Name], Subject: Complaint for Defective Goods and Request for Replacement or Refund I am writing to express my disappointment and dissatisfaction with a product I recently purchased from your company, [Product Name]. As a conscientious consumer, I have always trusted your brand for its quality and reliability. However, my recent experience has left me utterly disappointed. I purchased the aforementioned [Product Name] on [Purchase Date] from [Retailer's Name] in [City, State]. Upon inspection, it became evident that the product I received was defective and did not meet the promised quality standards. The defects are as follows: [briefly describe the manufacturing defects or issues encountered]. I want to highlight that this product was intended to [briefly describe the use or purpose of the product]. However, due to the defects, I have been unable to use it as intended, causing unnecessary inconveniences and financial loss. Such defects in a product bearing your brand tarnish your reputation and erode consumer confidence. According to [North Carolina Consumer Protection Law/statute/code], consumers have the right to receive goods of satisfactory quality and fitness for purpose. Besides, the law clearly mandates that if a product is not of the promised quality, the manufacturer is responsible for providing a suitable remedy, including a prompt replacement or a full refund. In light of this, I kindly request that you take immediate action to rectify this matter. I have enclosed the following supporting documents for your reference and inspection: 1. Proof of Purchase: [Attach a copy of the original purchase receipt or invoice for verification]. 2. Photographic Evidence: [Attach clear photographs depicting the defects or issues encountered]. 3. Product Packaging: [If possible, enclose the original packaging of the product]. In view of the circumstances, I demand the following: 1. A prompt replacement of the defective [Product Name] with a brand-new, functioning one, ensuring that it meets the quality standards claimed. 2. If a replacement is not feasible, a full refund of the purchase price, including any associated delivery charges. I kindly request that you acknowledge receipt of this letter within [number of days], and provide a detailed timeline for resolving this matter. Failure to respond or address this issue appropriately may compel me to explore further legal remedies available to me under North Carolina law. I trust that you value the satisfaction and loyalty of your customers, and will take immediate steps to resolve this matter to my full satisfaction. I look forward to your response and a swift resolution. Thank you for your prompt attention to this issue. Yours sincerely, [Your Name]

Subject: Seeking Redress for Defective Goods — Sample Letter [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP Code] Dear [Manufacturer's Name], Subject: Complaint for Defective Goods and Request for Replacement or Refund I am writing to express my disappointment and dissatisfaction with a product I recently purchased from your company, [Product Name]. As a conscientious consumer, I have always trusted your brand for its quality and reliability. However, my recent experience has left me utterly disappointed. I purchased the aforementioned [Product Name] on [Purchase Date] from [Retailer's Name] in [City, State]. Upon inspection, it became evident that the product I received was defective and did not meet the promised quality standards. The defects are as follows: [briefly describe the manufacturing defects or issues encountered]. I want to highlight that this product was intended to [briefly describe the use or purpose of the product]. However, due to the defects, I have been unable to use it as intended, causing unnecessary inconveniences and financial loss. Such defects in a product bearing your brand tarnish your reputation and erode consumer confidence. According to [North Carolina Consumer Protection Law/statute/code], consumers have the right to receive goods of satisfactory quality and fitness for purpose. Besides, the law clearly mandates that if a product is not of the promised quality, the manufacturer is responsible for providing a suitable remedy, including a prompt replacement or a full refund. In light of this, I kindly request that you take immediate action to rectify this matter. I have enclosed the following supporting documents for your reference and inspection: 1. Proof of Purchase: [Attach a copy of the original purchase receipt or invoice for verification]. 2. Photographic Evidence: [Attach clear photographs depicting the defects or issues encountered]. 3. Product Packaging: [If possible, enclose the original packaging of the product]. In view of the circumstances, I demand the following: 1. A prompt replacement of the defective [Product Name] with a brand-new, functioning one, ensuring that it meets the quality standards claimed. 2. If a replacement is not feasible, a full refund of the purchase price, including any associated delivery charges. I kindly request that you acknowledge receipt of this letter within [number of days], and provide a detailed timeline for resolving this matter. Failure to respond or address this issue appropriately may compel me to explore further legal remedies available to me under North Carolina law. I trust that you value the satisfaction and loyalty of your customers, and will take immediate steps to resolve this matter to my full satisfaction. I look forward to your response and a swift resolution. Thank you for your prompt attention to this issue. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.