Dear [Customer Service Representative], I am writing to request a return authorization for the product I purchased from your store. I recently purchased the [specific product name] from your Santa Clara, California location and unfortunately, I have encountered an issue with it. As per your return policy, I am seeking authorization to return the product for either a refund or replacement. I have attached a copy of the original purchase receipt for your reference. The product was purchased on [date of purchase]. Upon receiving the product, I noticed that it [describe the issue or problem encountered]. This issue has significantly hindered the functionality and purpose of the product, rendering it unsatisfactory. Therefore, I kindly request your assistance in facilitating this return process. I understand that there may be certain conditions or requirements for return authorization, and I assure you that the product remains in its original condition with all the packaging and accessories intact. I have taken proper care of the product, and it has not been used beyond its intended purpose. Furthermore, I would greatly appreciate it if you could provide me with a return authorization number as soon as possible. This will help to expedite the return process and avoid any confusion or delays. Additionally, if there are any specific instructions or guidelines that you would like me to follow for the return, please include them in your response. I value the quality and reputation of your store, and I believe that resolving this issue in a prompt and satisfactory manner will further reinforce my loyalty as a customer. I have been a loyal customer for several years and have always had positive experiences with your products and services. Should you require any additional information or have any questions regarding this return authorization request, please do not hesitate to contact me at [your contact information]. I am available at your convenience. Thank you for your attention to this matter, and I am looking forward to your prompt response and resolution of this issue. Sincerely, [Your Name] [Your Contact Information]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.