Allegheny Pennsylvania Modelo de carta para el seguimiento de un pedido duplicado - Sample Letter for Follow-up on Duplicate Order

• Category: Cartas - No legales - Seguimiento
• State: Multi-State
• County: Allegheny
• Control #: US-0246LR
• Format: Word

Description

Carta de seguimiento de pedido duplicado. Subject: Follow-Up on Duplicate Order — Urgent Response Requested [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address an unfortunate situation involving a duplicate order recently placed with your company. It has come to my attention that our order, dated [Order Date], has been duplicated, resulting in two separate shipments being sent to our company for the same items. We appreciate your efficiency in processing our initial order; however, this duplicity has caused some confusion and inconvenience for our team. As a valued customer, we kindly request your immediate attention to rectify this matter and resolve it to our satisfaction. To further clarify the issue at hand, below are the relevant details of the duplicate orders: 1. Order number: [Order Number_1] Date of duplicate order: [Duplicate Order Date_1] Item(s) duplicated: [Duplicated Item(s)_1] Quantity duplicated: [Duplicated Quantity_1] 2. Order number: [Order Number_2] Date of duplicate order: [Duplicate Order Date_2] Item(s) duplicated: [Duplicated Item(s)_2] Quantity duplicated: [Duplicated Quantity_2] We kindly request your cooperation in addressing this matter as soon as possible. To rectify the situation, we suggest the following course of action: 1. Review the duplicate orders and confirm the inaccuracies. 2. Arrange for the prompt retrieval of the duplicate shipment(s) sent in error. 3. Issue a credit or refund for the duplicate order, including any shipping charges incurred. 4. Provide updated and accurate documentation reflecting the corrected order details. We understand that mistakes can happen, and we trust in your commitment to customer satisfaction. It is our hope that this issue will be promptly resolved to maintain our strong business relationship. I kindly request your urgent response by [Response Deadline, e.g., within 48 hours] to confirm your course of action for the above matters. If you require any further information or assistance, please do not hesitate to reach out to me via the contact details provided above. Thank you for your immediate attention to this matter. We value your cooperation and look forward to a swift resolution. Sincerely, [Your Name] [Your Title] [Your Company Name] --- Keywords: follow-up, duplicate order, rectify, resolution, inconvenience, review, inaccurate, retrieval, credit, refund, shipping charges, documentation, commitment, customer satisfaction, response, confirm, urgent.

Subject: Follow-Up on Duplicate Order — Urgent Response Requested [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address an unfortunate situation involving a duplicate order recently placed with your company. It has come to my attention that our order, dated [Order Date], has been duplicated, resulting in two separate shipments being sent to our company for the same items. We appreciate your efficiency in processing our initial order; however, this duplicity has caused some confusion and inconvenience for our team. As a valued customer, we kindly request your immediate attention to rectify this matter and resolve it to our satisfaction. To further clarify the issue at hand, below are the relevant details of the duplicate orders: 1. Order number: [Order Number_1] Date of duplicate order: [Duplicate Order Date_1] Item(s) duplicated: [Duplicated Item(s)_1] Quantity duplicated: [Duplicated Quantity_1] 2. Order number: [Order Number_2] Date of duplicate order: [Duplicate Order Date_2] Item(s) duplicated: [Duplicated Item(s)_2] Quantity duplicated: [Duplicated Quantity_2] We kindly request your cooperation in addressing this matter as soon as possible. To rectify the situation, we suggest the following course of action: 1. Review the duplicate orders and confirm the inaccuracies. 2. Arrange for the prompt retrieval of the duplicate shipment(s) sent in error. 3. Issue a credit or refund for the duplicate order, including any shipping charges incurred. 4. Provide updated and accurate documentation reflecting the corrected order details. We understand that mistakes can happen, and we trust in your commitment to customer satisfaction. It is our hope that this issue will be promptly resolved to maintain our strong business relationship. I kindly request your urgent response by [Response Deadline, e.g., within 48 hours] to confirm your course of action for the above matters. If you require any further information or assistance, please do not hesitate to reach out to me via the contact details provided above. Thank you for your immediate attention to this matter. We value your cooperation and look forward to a swift resolution. Sincerely, [Your Name] [Your Title] [Your Company Name] --- Keywords: follow-up, duplicate order, rectify, resolution, inconvenience, review, inaccurate, retrieval, credit, refund, shipping charges, documentation, commitment, customer satisfaction, response, confirm, urgent.

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.