Pima Arizona Modelo de carta para el seguimiento de un pedido duplicado - Sample Letter for Follow-up on Duplicate Order

• Category: Cartas - No legales - Seguimiento
• State: Multi-State
• County: Pima
• Control #: US-0246LR
• Format: Word

Description

Carta de seguimiento de pedido duplicado. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Follow-up on Duplicate Order Dear [Vendor's Name], I hope this letter finds you well. I am writing to follow up on a recent duplicate order that was placed with your company. On [Order Date], I submitted an order for [Product Name] with the order number [Order Number]. Upon reviewing my records, I discovered that a duplicate order with the same details has been processed and delivered to my address. However, I did not authorize or intend to place a duplicate order for the aforementioned product. To resolve this issue, I kindly request your prompt assistance in rectifying the situation. I have enclosed a copy of the invoice for the duplicate order, highlighting the relevant details for your reference. I would appreciate it if you investigate this matter and provide a resolution as soon as possible. Furthermore, I suggest the following steps to resolve the duplicate order issue: 1. Confirmation: Please confirm that a duplicate order did indeed occur and provide the necessary details regarding the new order's processing and shipment. 2. Return Process: Kindly guide me through your return process for the duplicate order. If applicable, please provide a prepaid shipping label so that I can return the duplicate shipment without incurring any additional costs. 3. Refund or Credit: To ensure a fair resolution, I request a refund or a credit for the total amount paid for the duplicate order. I would appreciate your prompt attention to this matter as the refund or credit will help offset any inconvenience caused. 4. Preventive Measures: I kindly urge you to investigate the cause of this duplicate order to prevent such occurrences in the future. If there is any additional information required from my end to support your investigation, please let me know, and I will gladly provide it. I value our business relationship and have had positive experiences with your company in the past. Therefore, I trust that you will handle this matter efficiently and maintain the high standard of customer satisfaction that sets your company apart. Please acknowledge receipt of this letter and inform me of the steps you will take to resolve the duplicate order issue. I believe in open communication and appreciate your cooperation. You can reach me at [Phone Number] or [Email Address]. Thank you for your immediate attention to this matter. I look forward to your prompt response and a satisfactory resolution. If necessary, kindly provide an estimated timeline for the completion of this process. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Follow-up on Duplicate Order Dear [Vendor's Name], I hope this letter finds you well. I am writing to follow up on a recent duplicate order that was placed with your company. On [Order Date], I submitted an order for [Product Name] with the order number [Order Number]. Upon reviewing my records, I discovered that a duplicate order with the same details has been processed and delivered to my address. However, I did not authorize or intend to place a duplicate order for the aforementioned product. To resolve this issue, I kindly request your prompt assistance in rectifying the situation. I have enclosed a copy of the invoice for the duplicate order, highlighting the relevant details for your reference. I would appreciate it if you investigate this matter and provide a resolution as soon as possible. Furthermore, I suggest the following steps to resolve the duplicate order issue: 1. Confirmation: Please confirm that a duplicate order did indeed occur and provide the necessary details regarding the new order's processing and shipment. 2. Return Process: Kindly guide me through your return process for the duplicate order. If applicable, please provide a prepaid shipping label so that I can return the duplicate shipment without incurring any additional costs. 3. Refund or Credit: To ensure a fair resolution, I request a refund or a credit for the total amount paid for the duplicate order. I would appreciate your prompt attention to this matter as the refund or credit will help offset any inconvenience caused. 4. Preventive Measures: I kindly urge you to investigate the cause of this duplicate order to prevent such occurrences in the future. If there is any additional information required from my end to support your investigation, please let me know, and I will gladly provide it. I value our business relationship and have had positive experiences with your company in the past. Therefore, I trust that you will handle this matter efficiently and maintain the high standard of customer satisfaction that sets your company apart. Please acknowledge receipt of this letter and inform me of the steps you will take to resolve the duplicate order issue. I believe in open communication and appreciate your cooperation. You can reach me at [Phone Number] or [Email Address]. Thank you for your immediate attention to this matter. I look forward to your prompt response and a satisfactory resolution. If necessary, kindly provide an estimated timeline for the completion of this process. Yours sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.