[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Explanation for Delay of Partial Shipment Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to apologize for the delay in the partial shipment of the goods that were supposed to be sent from Fulton, Georgia, to your location. Please accept our sincerest apologies for any inconvenience this delay may have caused. As you are aware, Fulton, Georgia, is a vibrant and bustling city located in the heart of the state. It is famous for its rich history, diverse culture, and strong economic presence. Fulton County, where Fulton is situated, serves as a major hub for various industries, including manufacturing, logistics, and commerce. This favorable business environment attracted many companies, including ours, to establish operations in Fulton, Georgia. In regard to the delay in the partial shipment, we deeply regret the unexpected circumstances that transpired during the transit process. Such instances are highly unusual for our organization, and we assure you that we are taking immediate actions to address and rectify the situation. The delay was primarily caused by an unforeseen issue that occurred at our supplier's manufacturing facility in Fulton. Due to technical difficulties in their production line, the completion of the entire order was significantly delayed, resulting in the shipment being split into two parts. While the first part of the shipment has been dispatched and delivered successfully, we understand that the partial shipment delay has caused inconvenience to you and your business operations. Please be assured that we have already taken necessary measures to expedite the production process and ensure that the remaining portion of your order is completed without any further delays. Our team is in constant communication with the supplier, closely monitoring the progress and coordinating efforts to accelerate the timeline for the shipment. We understand the impact this delay may have had on your operations and acknowledge the inconvenience it has caused. It is our topmost priority to minimize any disruptions and provide you with the outstanding service you expect and deserve. We sincerely apologize once again for this delay and assure you that we are sparing no effort to resolve this matter promptly. To express our regret and gratitude for your understanding, we would like to offer you a special discount on your next purchase with us. Additionally, we will ensure that you receive a detailed update on the status of the remaining shipment within the next [number of days]. Once again, we deeply apologize for the inconvenience caused by this unexpected delay. We value your business and appreciate your patience and cooperation during this challenging situation. Please feel free to contact our customer service team at [contact details] should you have any further inquiries or concerns. Thank you for your understanding and support. Yours sincerely, [Your Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.