Sample Letter for Explanation for Delay of Partial Shipment: [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Receiver's Name] [Receiver's Position] [Name of Company] [Company Address] [City, State, ZIP Code] Dear [Receiver's Name], I hope this letter finds you in good health and high spirits. Firstly, I would like to extend my sincerest apologies for the delay in the partial shipment that was due to arrive at your location on [Expected Delivery Date]. I understand the inconvenience this may have caused, and I would like to provide a detailed explanation for this delay. The delay in the partial shipment was primarily due to unforeseen circumstances and external factors that were beyond our control. Despite meticulous planning and coordination, we encountered unexpected delays in the manufacturing and quality control process. Additionally, there were unforeseen issues in the supply chain, including shortages of raw materials required for the production of the specific items included in the partial shipment. To address these challenges, we immediately initiated discussions with our suppliers and manufacturing partners to expedite the production and sourcing process. Our dedicated team worked tirelessly to rectify the situation, ensure the quality of the products, and minimize any further delay. However, these efforts took longer than anticipated, resulting in the delay of the partial shipment. Please be assured that we understand the importance of timely deliveries and are taking steps to prevent such delays in the future. We have already implemented stricter protocols and increased oversight to enhance our supply chain management. Furthermore, we have established backup suppliers and established contingency plans to mitigate any potential disruptions. We value our long-standing business relationship and our commitment to your satisfaction remains unwavering. As a gesture of our apology, we are offering you a [percentage] discount on your next order. Additionally, we will expedite the remaining items from the partial shipment and provide a priority shipping option at no additional cost. We sincerely apologize for any inconvenience caused by this delay, and we appreciate your patience and understanding. Should you require any further information or assistance, please do not hesitate to contact me directly at [Phone Number] or via email at [Email Address]. Thank you for your continued support, and we look forward to serving you again soon. Yours sincerely, [Your Name] [Your Position] [Your Company Name]
Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.