Subject: Follow-up on the Release of Your Pending Order in Bexar County, Texas Dear [Customer's name], We hope this letter finds you well. We are writing to provide an update regarding your pending order placed with us and inform you about its imminent release for delivery. Here at [Your Company's Name], we understand the importance of receiving your order promptly and efficiently. Rest assured, we have been working diligently to process and finalize all pending orders, including yours. Our team has made significant efforts to overcome any obstacles along the way, ensuring your complete satisfaction. Based on the latest updates we have received from our warehouse, we are pleased to inform you that your order is now scheduled for release within the next 24 hours. This means that it will soon be dispatched for delivery, and you can expect to receive it shortly. We apologize for any inconvenience caused by the delay in processing your order. As a token of our appreciation for your patience, we have taken the liberty to include a special discount code with this letter. You can use this code during your next purchase with us to avail yourself of a [percentage]% discount. We hope this gesture compensates for any inconvenience you may have experienced. Please note that if you have any specific questions or concerns regarding your order's release, our customer service team is here to assist you. Feel free to contact us at [customer service number] or reply directly to this email. Our dedicated representatives will be delighted to provide you with any necessary information or address any queries you might have. Once again, we apologize for the delay, and we sincerely appreciate your understanding and patience throughout this process. Rest assured; we are committed to delivering high-quality products and excellent customer service. Thank you for choosing [Your Company's Name]. We look forward to serving you again soon. Wishing you a wonderful day! Sincerely, [Your Name] [Your Title] [Your Company's Name] [Contact Information] Additional Bexar Texas Sample Letters for Follow-up on Release of Pending Orders: 1. Sample Letter for Express Shipment Delay in Bexar County, Texas: This letter can be used when there has been an unexpected delay in the release of a pending order and valuable items need to be shipped swiftly. It provides reassurance, apologies, and information on the anticipated delivery date. 2. Sample Letter for International Pending Order Release in Bexar County, Texas: In case there is a pending order that involves international shipping to or from Bexar County, Texas, this letter addresses the specific challenges related to customs clearance, transport, and delivery. It emphasizes the steps taken to overcome any hurdles and ensures the customer's peace of mind. Remember, the provided templates are for reference purposes. It's essential to tailor them according to your specific situation and company policies.
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.