Dear [Customer's Name], I hope this letter finds you well. I am writing to follow-up on the release of your pending order at our Santa Clara, California facility. We understand the importance of timely delivery and want to provide you with an update on the progress made sense our last communication. Santa Clara, California, is a vibrant city located in the heart of Silicon Valley. Known for its technological innovation and diverse community, Santa Clara is home to numerous high-tech companies, world-class educational institutions, and a thriving business environment. Our facility in Santa Clara operates with a commitment to excellence, ensuring prompt and efficient service for all our valued customers. We deeply apologize for any delay or inconvenience you may have experienced with your pending order. Rest assured, we have taken immediate action to expedite its release. With dedicated customer service representatives always ready to assist you, we are focused on resolving any issues and ensuring your satisfaction. Our team has been working diligently to address the specific concerns related to your order and to provide a swift resolution. At your earliest convenience, we kindly request that you verify the accuracy of your order details and notify us if there have been any recent changes. This will allow us to update our records accordingly and ensure a smooth release process. In addition to our commitment to delivering high-quality products, we strive to maintain open lines of communication with our customers. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team. We are here to assist you every step of the way. Once again, we sincerely apologize for any inconvenience caused by the delayed release of your pending order. We appreciate your patience and understanding during this time. Rest assured, we are making every effort to rectify the situation promptly. Should you require any further updates or have any additional concerns, please feel free to contact us at [phone number] or [email address]. Thank you for choosing our company, and we are committed to providing you with exceptional service in the future. We look forward to resolving this matter quickly and efficiently. Warm regards, [Your Name] [Your Title/Position] [Company Name]
Para su conveniencia, debajo del texto en espaƱol le brindamos la versiĆ³n completa de este formulario en inglĆ©s. For your convenience, the complete English version of this form is attached below the Spanish version.