Wake North Carolina Carta de muestra para el seguimiento de la liberación de una orden pendiente - Sample Letter for Follow-up on Release of Pending Order

• Category: Cartas - No legales - Seguimiento
• State: Multi-State
• County: Wake
• Control #: US-0261LR
• Format: Word

Description

Carta al cliente sobre el seguimiento de la liberación del pedido pendiente.

Subject: Urgent: Follow-up on the Release of Your Pending Order Dear [Customer's Name], We hope this letter finds you well. We are writing to provide you with an update regarding your pending order [Order Number] and to ensure a smooth release in a timely manner. Your satisfaction is of utmost importance to us, which is why we are committed to resolving any pending concerns promptly. At [Company Name], we understand the anticipation that comes with waiting for an order to be fulfilled. We have processed your payment successfully, and your order is now in the final stages of being prepared for dispatch. However, we apologize for the slight delay that has occurred in releasing your order, and we want to assure you that we are taking immediate steps to rectify the situation. Our dedicated team has been working diligently to expedite the processing and packaging of your order. Unfortunately, due to an unexpected surge in demand, coupled with unforeseen logistical challenges, the release of your order was slightly delayed. We want to assure you that this exceptional circumstance is not indicative of our usual commitment to delivering exceptional service. To make up for the inconvenience caused, we have already assigned a dedicated representative to personally oversee the release of your order. They will be monitoring the progress closely and ensuring that all necessary steps are taken to expedite the release process. Rest assured, we are doing everything in our power to finalize the necessary arrangements swiftly, aiming to release your order within [specific timeframe]. Please bear with us a little longer, as we want to ensure the utmost care and quality in the preparation of your package. In the meantime, we deeply value your trust in our brand and appreciate your understanding during this time. As a token of our gratitude for your patience, we would like to offer you a [discount code/upgrade in shipping] for your next order with us. Please find the details below: Discount Code: [promo code] Applicable on: [website/physical store] Valid until: [expiry date] We genuinely apologize for any inconvenience caused by this delay and assure you that your order will be released soon. Should you have any further questions or concerns, please do not hesitate to contact our customer support team at [customer support phone number/email address]. We are available [working hours] and will be more than happy to assist you. Once again, we sincerely apologize for any inconvenience and appreciate your understanding and patience. We value your business and look forward to serving you again in the future. Warm regards, [Your Name] [Your Title] [Company Name] [Contact Information]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.