Bronx New York Modelo de carta de solicitud de reparación en garantía - Sample Letter for Request for Warranty Repair

• Category: Cartas - No legales - Solicitudes
• State: Multi-State
• County: Bronx
• Control #: US-0270LR
• Format: Word

Description

Carta del cliente solicitando la reparación en garantía de la mercancía. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Service Department] [Warranty Department] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP] Subject: Request for Warranty Repair — [Product Name/Model Number/Serial Number] Dear [Customer Service Department/Warranty Department], I am writing to request a warranty repair for my [Product Name/Model Number/Serial Number] that I purchased on [Date of Purchase] from [Store Name/Online Website]. I regret to inform you that the product has encountered a [specific issue/fault] and is currently not functioning as expected. I am a resident of Bronx, New York, and an esteemed customer of your products. Furthermore, I have been satisfied with your brand's quality for many years, which prompted me to choose this particular [Product Name]. However, the recent malfunction has left me disappointed, as this appeared to be a premium product. I have attached a copy of the original purchase receipt, indicating that the product is still well within its [length of warranty] warranty period. As per the terms and conditions stated in the warranty, I kindly request you to initiate the necessary steps to repair the product or provide a suitable replacement, free of charge. To assist you in understanding the specific issue, I would like to provide a detailed description: [Provide a detailed and accurate description of the issue encountered, including any error messages, unusual behavior, or physical damages, if applicable.] I understand that your company stands behind its products and is committed to providing excellent customer service. Thus, I trust that you will prioritize my request and promptly resolve the issue. If necessary, I would be willing to provide further information or photographs to aid in the assessment of the problem. In case it is more convenient for me to deliver the product for repair, please inform me of the nearest authorized service center located within Bronx, New York. Alternatively, if shipping is required, kindly provide me with a prepaid shipping label to avoid any additional costs on my part. I look forward to your prompt response within [reasonable timeframe, typically 7-10 business days] to initiate the necessary repairs or provide alternative resolution options. I hope that we can swiftly resolve this matter, as I am eager to resume using my [Product Name] and restore my confidence in your brand. Thank you for your attention to this matter. Should you require any additional documentation or have any further queries, please do not hesitate to contact me at [Phone Number] or [Email Address]. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Service Department] [Warranty Department] [Manufacturer's Name] [Manufacturer's Address] [City, State, ZIP] Subject: Request for Warranty Repair — [Product Name/Model Number/Serial Number] Dear [Customer Service Department/Warranty Department], I am writing to request a warranty repair for my [Product Name/Model Number/Serial Number] that I purchased on [Date of Purchase] from [Store Name/Online Website]. I regret to inform you that the product has encountered a [specific issue/fault] and is currently not functioning as expected. I am a resident of Bronx, New York, and an esteemed customer of your products. Furthermore, I have been satisfied with your brand's quality for many years, which prompted me to choose this particular [Product Name]. However, the recent malfunction has left me disappointed, as this appeared to be a premium product. I have attached a copy of the original purchase receipt, indicating that the product is still well within its [length of warranty] warranty period. As per the terms and conditions stated in the warranty, I kindly request you to initiate the necessary steps to repair the product or provide a suitable replacement, free of charge. To assist you in understanding the specific issue, I would like to provide a detailed description: [Provide a detailed and accurate description of the issue encountered, including any error messages, unusual behavior, or physical damages, if applicable.] I understand that your company stands behind its products and is committed to providing excellent customer service. Thus, I trust that you will prioritize my request and promptly resolve the issue. If necessary, I would be willing to provide further information or photographs to aid in the assessment of the problem. In case it is more convenient for me to deliver the product for repair, please inform me of the nearest authorized service center located within Bronx, New York. Alternatively, if shipping is required, kindly provide me with a prepaid shipping label to avoid any additional costs on my part. I look forward to your prompt response within [reasonable timeframe, typically 7-10 business days] to initiate the necessary repairs or provide alternative resolution options. I hope that we can swiftly resolve this matter, as I am eager to resume using my [Product Name] and restore my confidence in your brand. Thank you for your attention to this matter. Should you require any additional documentation or have any further queries, please do not hesitate to contact me at [Phone Number] or [Email Address]. Sincerely, [Your Name]

Para su conveniencia, debajo del texto en español le brindamos la versión completa de este formulario en inglés. For your convenience, the complete English version of this form is attached below the Spanish version.